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Lexus RiverCenter

4.9

148 Lifetime Reviews

633 W. 3rd Street, Covington, Kentucky 41011
Call (859) 547-5300

Top Reviewed Employees

Justin Lyman, Service Manager, Lexus RiverCenter

Justin Lyman

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Zinn, Sales Consultant, Lexus RiverCenter

Bill Zinn

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Ritchey, Sales Consultant, Lexus RiverCenter

Dave Ritchey

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Suchanek, Internet Sales Manager, Lexus RiverCenter

Paul Suchanek

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 20, 2017

"Excellent service on 5k miles servicing. "

- Caveman

Good courteous service, nice waiting area (although care should be taken to keep down volume of the TV). Good coffee and cookies. Comfortable waiting area.

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Employees Worked With

Justin Lyman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin. Courteous; a pleasure to deal with.

September 20, 2017

"Easy and Quick"

- MTA

My visit to Performance Lexus RiverCenter for a 10,000 mile service went as smoothly as possible. Brett signed me in quickly. Bill took me to my gym and came back at the requested time - which was great because a rain shower had begun. Back to the dealer without getting soaked. Quick sign off with Brett on the maintenance steps performed, and hop in the car sitting inside nearby.

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Employees Worked With

Service Rep Brett and Courtesy Driver Bill

July 28, 2017

"Walker Goins"

- Damsel in distress

Walker Goins gave excellent customer service a to a damsel in distress. While on vacation, my key head broke and my car would not start. I spoke to Walker Goins parts specialist, and made the hour drive to Covington Lexus. Upon arrival Walker gave us excellent customer service and with in 20 minutes,we were back on the road to finish our vacation! It is associates like Walker that makes Lexus what it is! Thank You

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Employees Worked With

Walker Goins

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television