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Lexus of Arlington

Arlington Heights, IL

4.8
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 09, 2021

Appointment was exactly on time, my service representative made sure I knew what needed to be done and how long it might take, as well as cost. More

by Carie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 09, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington, Carie.

August 09, 2021

Everything was done in time and with best quality. Jose is the best worker ever. He explained me everything and help with advice. My stay in dealership was perfect More

by Dmytro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 09, 2021 -

Lexus of Arlington responded

We appreciate this awesome review! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Jose delivered such a great experience!

August 09, 2021

The service was done efficiently and I was treated with care by my service manager Haresh who made sure I was pleased with the service provided by Lexus. I am very happy with the service. More

by WWW.ALKUSHj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 09, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2021

Haresh is a great service Rep, very knowledgeable and helpful, does his research and makes recommendations for your vehicle best performance very nice to work with More

by margaretavalos
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 09, 2021 -

Lexus of Arlington responded

Thanks for your review, Margaret! Customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 09, 2021

Good job with inspection and recommendations .Jose did explain the job needed for the set visit. Nice and clean waiting area. Will recommend and will see you in my next service. Thanks. More

by F4RAMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 10, 2021 -

Lexus of Arlington responded

Thank you! Jose and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 09, 2021

polite courteous and knowledgeable. they accomodate me by pivking up my car from the house and leaving a loner which is very important for me. More

by SCONIBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Aug 10, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 08, 2021

Friendly, always available, knowledgeable, not pushy and a great car buying experience! I would highly recommend buying a new or used car from Lexus of Arlington! More

by mbonanno8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henrieta Mosher, Mark Silverston, Hamza Shakir, Adriana Cerlat, Will Smith, Mitch Horwitz
Aug 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

August 07, 2021

The whole experience was made easy. The entire team, especially my salesman- he was knowledgeable, understanding, would but another car from him and this dealer. More

by LWARNER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez, Kamil Wojcik
Aug 08, 2021 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 07, 2021

Edgar was very helpful and honest. He was informative every step of the way. I would recommend him to anyone! He made my car buying experience easy. More

by Porschia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Martinez, Yegor Azarov
Aug 08, 2021 -

Lexus of Arlington responded

Thank you, Porschia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 06, 2021

They are always respectful, professional, thorough and treat you like they would themselves want to be treated. Visiting the service center has always been a good experience. More

by emipres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose. 5 stars as well, Haresh Trivedi
Aug 06, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

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