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Lexus of Arlington

Arlington Heights, IL

4.7
3,572 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,572 Reviews of Lexus of Arlington

September 16, 2022

Everything went smoothly. Things were explained to me very well by Jose. I finally had my issue with Lexus enform explained to me as to my troubles with it. More

by Valerie Rodelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Sep 16, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience, Valerie! We sincerely value your business and look forward to your next visit.

Sep 16, 2022 -

Valerie Rodelli responded

Service in this day and age is paramount for both sides. Thank you.

Helpful
September 16, 2022

Everyone was friendly and helpful. Work was done quickly and efficiently. I will be back. More

by bikecurlrun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Sep 18, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 16, 2022

Very courteous and professional service by all the service people involved with servicing my car the Lexus dealership. More

by argrimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Tony Coyoc, Lori Devega, Josie Garcia, Brenda Ramirez, Elena Soriano
Report | Print
Sep 18, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

Helpful
September 15, 2022

Good morning I hope you are doing good today the dealership was a great start and everyone was very friendly,loved everything could not have had a better buying experience. More

by BRYNJELSENJ
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik, Jordan Zell
Report | Print
Sep 15, 2022 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
September 15, 2022

Work was done on time. Service was friendly and knowledgeable. Will definitely go back again. More

by dsjmwalks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Sep 16, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

Helpful
September 15, 2022

The car had a lot of leaves under the front end on the axle it was detailed really well don’t how the leaves were missed. More

by RANDALLSHARP18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Mark Silverston
Report | Print
Sep 16, 2022 -

Lexus of Arlington responded

Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. We will be sure to share your comments with the team. Thank you for choosing Lexus of Arlington, we hope to see you again!

Helpful
September 14, 2022

Good service, knowledgeable staff I would definitely recommend this service center to everyone that I know More

by HNELSON1031
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Sep 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 13, 2022

An area of concern was placed under warranty so it could be taken care of at no cost. More

by Jpb4999
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Sep 13, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
September 13, 2022

Clean and adequate space for resting refreshments available staff courteous I like gong there for services More

by Beena Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Sep 13, 2022 -

Lexus of Arlington responded

Beena, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 11, 2022

I love working with Jose from service, he is always on the top of everything and very polite! He makes every visit pleasant! More

by ChrisV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Sep 11, 2022 -

Lexus of Arlington responded

Thank you for your kind words for Josie here at our service department. We look forward to sharing your compliments with our crew. We appreciate your business, Chris. Our team looks forward to serving you again soon.

Helpful
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