Back

Lexus of Arlington - Service Center

Arlington Heights, IL

4.8
2,329 Reviews

2,329 Reviews of Lexus of Arlington - Service Center

Sort by
September 29, 2022

Excellent service. Service advisor keeps you well informed. Customer waiting experience is amazing. They review your past services and make sure all regularly schedu More

by smmagnuson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Loti as always is very professional, knowledgable is helpful. The issues with my car were solved in a short time to my full satisfaction. Love coming to this dealership where I know my car would be tak More

by JosephPirogovsky
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

You are the best! My only place I take my Lexus 350. My Service Consultant, Haresh Trivedi is our very special person. Thank you for his expertise! Please take More

by MARYKNITTER
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

Tom P is the only reason we service the vehicle at Lexus of Arlington. He is the best! More

by J.COOPER0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Wojcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yegor Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Tom here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

September 28, 2022

I needed to replace the hub bearing and my advisor (Jose) was phenomenal. He went above and beyond to accommodate my needs. More

by STYLIST9350
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Josie here at Lexus of Arlington.

September 27, 2022

The dealer is always clean, service team is awesome and service is done promptly. TY More

by ZIMMERM65
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

Perfect service, nice Haresh, l love this place! !!! 😀 clean,polite nice people nice sweet stuff 👌 Thank you so much 💓 💗 I will back.....any way. More

by Tanya Guminskiy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

September 27, 2022

Although the service center seems pretty well run, every visit I am there with either of my fairly new vehicles there seems to be various recommended service needs that seems incredibly unnecessary at low m More

by Lexus Family
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
I don’t recall.
September 27, 2022

The service was prompt, done as promised and I felt all my concerns were met. More

by HOME3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 28, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

September 26, 2022

I was taken care of by Lori Devega. She was very personable & did a great job. Being taken home & having my car delivered after service was greatly appreciated. On a scale of 1 to 10 More

by Rtgabis
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lori Devega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Lexus of Arlington. We look forward to having you as one of our valued customers for many more years to come!

1
...
1 - 10 of 2,329 results