Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Austin
Austin, TX
507 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
507 Reviews of Lexus of Austin
April 16, 2024
Very disappointed that their financial department didn’t not get us the best rates. We were hustled by the gentleman who is in charge of the sales department. We were not given to equipment that should have not get us the best rates. We were hustled by the gentleman who is in charge of the sales department. We were not given to equipment that should have come with our purchase. We received no follow-up from the sales person. Overall dissatisfied with the treatment we received in purchasing our new car. More
by Jschrauer
Employees Worked With
Randy Hoff, Matt Rutkowski
Helpful April 13, 2024
The dealership made it very easy for me to purchase a new car and they went out of their way in several instances to make this happen. From the sales rep to the financial department to the person showing me car and they went out of their way in several instances to make this happen. From the sales rep to the financial department to the person showing me how to operate the new car they could not been more helpful and accommodating with my special situation which was out of the ordinary. More
by Slimzim
Employees Worked With
Paul Sakahara, Matt Rutkowski
April 04, 2024
Chris Ashley is top-notch, as well as everyone else we came into contact with. Great communication, no surprises and service with a smile. Thank you! came into contact with. Great communication, no surprises and service with a smile. Thank you! More
by Donnie
Employees Worked With
Randy Hoff, Jeff Pray, Chris Ashley
April 04, 2024
The staff welcomed me and treated me like family. I am so pleased with my purchase; I’ll always refer friends and family to this dealership! I am so pleased with my purchase; I’ll always refer friends and family to this dealership! More
by lydiaburse
Employees Worked With
Nicco Azari
April 04, 2024
Billy in used cars sales was amazing! Friendly and worked to find exactly the car I wanted. No pressure to buy something he knew, was almost it. The customer service from every employe Friendly and worked to find exactly the car I wanted. No pressure to buy something he knew, was almost it. The customer service from every employee was really great. Definitely would recommend them for buying car. We will go back when it's time again. More
by afrederick88
Employees Worked With
Billy Watson
March 31, 2024
Great experience working with Marco and Camey. Saw a car online we were interested in and made an inquiry. Got a response right away. Stopped by same day, shortly before they closing time for a Saw a car online we were interested in and made an inquiry. Got a response right away. Stopped by same day, shortly before they closing time for a test drive. No pressure to buy, we came back the following business day and made the purchase. Easy, peasy. I would highly recommend! More
by Hull
Employees Worked With
Camey, Marco
March 23, 2024
Treated with respect. No high pressure sale pitch. Fair trade value on my trade in. Good and prompt service on my prior Lexus. No high pressure sale pitch. Fair trade value on my trade in. Good and prompt service on my prior Lexus. More
by JAMES
Employees Worked With
Matt Rutkowski
March 23, 2024
The sales staff is friendly, informative and courteous. Chris was very nice to work with. I recommend him for all your Lexus shopping. Chris was very nice to work with. I recommend him for all your Lexus shopping. More
by Blsuders Lynn
Employees Worked With
Chris Ashley, Bill Brewer
March 19, 2024
I never thought I’d be driving a Lexus. Thanks to Camey Martinez for making our car dreams come true! We originally went in to look at another model but I wasn’t a fan of the red seats. She Thanks to Camey Martinez for making our car dreams come true! We originally went in to look at another model but I wasn’t a fan of the red seats. She then found the perfect vehicle for our family. Every interaction we had with anyone afterwards has been pleasant. We’ve never had such an enjoyable car shopping experience, thanks to Lexus of Austin! More
by jenny_aggie_09
Employees Worked With
Camey Martinez
