Lexus of Brookfield

Had a great Experience with Tony Mayen. I came in to sell my car and I left with a new car for me and my wife. Tony was a blessing to deal with and made my car buying experience memorable a I came in to sell my car and I left with a new car for me and my wife. Tony was a blessing to deal with and made my car buying experience memorable and quite frankly best experience ever buying a car. If you’re looking for a car ask for Tony !!! More

My first experience going to a Lexus dealership and the staff made a really good impression! Professional, friendly, & knowledgeable. staff made a really good impression! Professional, friendly, & knowledgeable. More

The service was excellent. Bob Hill helped me get the car I wanted. The IT guy John gave me an excellent orientation for operating my car. Finance process went well. Bob’s fina Bob Hill helped me get the car I wanted. The IT guy John gave me an excellent orientation for operating my car. Finance process went well. Bob’s final touch with the big red bow and the red roses was extra special. It was a fantastic experience. Thank you!! More

This was our second purchase of an RX500, but it was, by far, the best car buying experience I have ever had. Ty was an exceptional sales consultant and Wade was an exceptional technical consultant. We had far, the best car buying experience I have ever had. Ty was an exceptional sales consultant and Wade was an exceptional technical consultant. We had never been shown how to use anything in any of my previous vehicles, but John made sure we knew all we needed to know about the vehicle before we left the dealership. Overall a very impressive car buying experience and a very satisfied customer. More

My wife’s car battery died and she couldn’t even open my car door. Tony Mayan, my sales rep had the service team help her get the car opened and sent it to the service center to get it checked out. It turne car door. Tony Mayan, my sales rep had the service team help her get the car opened and sent it to the service center to get it checked out. It turned out to be a bad cell and they replaced it the next day. When I purchased the vehicle, the process was also as seamless. Tony and his team went above and beyond to service their customers even after the sale and I will be getting my car serviced here from now on and will be buying my car only from this team. More

Stopped to look at two used vehicles the end of December. Even in the cold Tony had the car charged and ready to go. Very reasonable when it came to price and trade. Stayed hours after close to make sure eve Even in the cold Tony had the car charged and ready to go. Very reasonable when it came to price and trade. Stayed hours after close to make sure everything was right with the car. Verby was right there with Tony to make sure we had everything we needed and helped with warranty. Would definitely come back to purchase another vehicle. More

Isaac was great. Stopped in to inquire about 2024 GX. Thanks again for all the help Stopped in to inquire about 2024 GX. Thanks again for all the help More

I just picked up my new car, and I was very pleased with the professionalism and helpfulness of the salesman Ty and the clarity of presentation of all the technical bells and whistles John. I was presented the professionalism and helpfulness of the salesman Ty and the clarity of presentation of all the technical bells and whistles John. I was presented with several warranty add-ons, but there was no pressure to buy -- they were happy to let me read the material and come back later if interested. I always dread the process of buying a new car. These helpful professionals took a lot of the stress out of the whole process. More

Went to dealership with intent of inspecting current inventory of used cars...not to buy anything. Asked them to price my E350 Mercedes as a potential trade. They responded quickly with a price above wh inventory of used cars...not to buy anything. Asked them to price my E350 Mercedes as a potential trade. They responded quickly with a price above what I had anticipated. On the lot there were two potential candidates of cars that interested me and I test drove one. Bought it!!! NO pressure or pitches the entire process, only good listening and informed answers when asked. Our second purchase at this dealer...one new and one certified preowned. Great sales by Ty and delivery by John. They truly made the difference in me buying with confidence. Have read other reviews regarding service and dismissed them as people wanting something for nothing or making a big deal out of something trivial. Lexus of Brookfield service has been the absolute best dealer service I have ever encountered. More

Tony and Sam did an amazing job and I’m happy owner of Nx hybrid !! hybrid !! More