Lexus of Cerritos

We had a great experience purchasing a pre-owned Lexus through Allen Johnson. We called on Friday morning, looking for a specific type of vehicle. He gave us the information we needed about the vehicles through Allen Johnson. We called on Friday morning, looking for a specific type of vehicle. He gave us the information we needed about the vehicles available. Friday evening we were able to test drive the vehicle that he recommended, and Saturday we came home with a new car. Throughout the process, Mr. Johnson was courteous and professional. He made the purchase process flow quickly and smoothly. We would recommend Lexus of Cerritos and Mr. Johnson to anyone looking for a Lexus! More

It is second time for me to work with Moon Kim. He always make everything so easy and flow. I just needed to be relaxed and let him handle everything. His service and knowledage is excellent. Even though I h make everything so easy and flow. I just needed to be relaxed and let him handle everything. His service and knowledage is excellent. Even though I had some issues, he figured out best way for me to get a car what I wanted. Thank you! More

We had a great experience at Cerritos Lexus, mostly due to the care given by Mr. Allen Johnson. We arrived rather late on a Friday night and Allen greeted us immediately. Once he knew what we wanted to lo to the care given by Mr. Allen Johnson. We arrived rather late on a Friday night and Allen greeted us immediately. Once he knew what we wanted to look at, he opened a car and let us take our time to check it out. No pressure and no rush, kind of amazing for as late as it was. We then took the car for test drive. Allen was knowledgeable about the product, answered all of my questions and was pleasant to talk with. He made me feel comfortable throughout the entire process. He asked what price I was comfortable with and what I wanted for my trade. We crunched the numbers (really in minutes) and we came up with a price that I was comfortable with. He took the numbers in and then simply made it happen. No haggle, no stress, no nonsense - a relief since I had been trying to make my new car decision for a couple of months. I had test driven 4 other types of cars and been to several dealerships as well as a large auto show. I was confident I was making the right choice in car, it was just a BONUS to have the pleasure of working with Allen Johnson. I love the new car (ES 300H) and would wholeheartedly recommend you go to Cerritos Lexus and ask for Mr. Allen Johnson. K. Hoskins More

My sales person was Allen Johnson, he was very patient and kept me focused on my decision making of my ES 350. It took me weeks to make up my mind and he didn’t pressure me. He is good with children and t and kept me focused on my decision making of my ES 350. It took me weeks to make up my mind and he didn’t pressure me. He is good with children and that make a big difference when they tend wonder off. Allen followed through with appointments and phone calls, and he even advised and aided me on my Bluetooth hook-up. I still have a follow-up appointment for an additional workorder to the car and look forward to working with him again. Laura Stan More

with my first Lexus my experience with my sales person phenomena,it was such a great experience i decided to return to the same place anytime i needed a new car, which i did and i did just that, on the mo phenomena,it was such a great experience i decided to return to the same place anytime i needed a new car, which i did and i did just that, on the morning of November 23th i get to the dealership and as i park my car here come Allen he ask me how can he help me so i told him i am looking for NARESH KOTAK and i told him why i was looking for that person he told me he don't know him and he could help and also keep my experience the same so i said good he introduce himself to me again ask me what kind of car i was look for and we when from there and believe me he was (ALLEN JOHNSON)was just as phenomena as my first sales person he was so great that i all found out he goes to the same church as myself that is how good my experience was with Allen, ALLEN when out all the way to help me i will never forget these to great people,after my great experience with ALLEN i had to go to the do my paper work with the sale manager so i was telling him how great Allen is and my great experience with my first sale person,and here i also encounter also the sale manager also a phenomena person (YATES JAMES)he make the rest of my stay so relax,comfortable every thing was so fast smooth what a great experience for my rating i will give ALLEN JOHNSON and YATES JAMES a ten but i know it only go to a five star great job please stay wonderful and GOD bless you all as he blesses me thanks. More

Allen Johnson is an extremely professional salesman. I had a previous experience at another dealership that had me really leary about purchasing another vehicle. When I arrived at Lexus of Cerritos Mr. Jo had a previous experience at another dealership that had me really leary about purchasing another vehicle. When I arrived at Lexus of Cerritos Mr. Johnson walked by me said hello and to take a look around and see what catches your eye. He left me alone with my thoughts and once I was ready I found Allen and asked if he could help me. He said sure and we discussed all the cars I saw that was of interest to me. He gave me all the information I needed to make my decision. Once my decision was made he walked me the next steps and process that I would be going through. He wanted to know how much I wanted my monthly payments to be which was something other dealers did not. Allen was there from beginning to end of the process and for that I am truly grateful. Because of Allen Johnson I am forever a customer of his. More

Allen was very friendly & knowledgable. He was not pushy like others I've meet. He gave me time to make my decision and came back when I was ready to make my purchase. That let me know he was not tryi pushy like others I've meet. He gave me time to make my decision and came back when I was ready to make my purchase. That let me know he was not trying to make a sale but make a lasting impression for me to come back. With that being said I was able to drive off in my new car that evening! More

Mr. Kim was friendly and helpful from the very beginning. He explained all the relevant features of the car that we are looking for, answered all our questions, helped us become comfortable with the car on t He explained all the relevant features of the car that we are looking for, answered all our questions, helped us become comfortable with the car on the test drive and really cared about meeting our needs. Mr. Kim told us that he would always be personally available to us to help with any questions or problems. We were so glad that we met Mr. Kim as our sale person! More

I am very happy and lucky I was dealing with Moon Kim He I am very happy and lucky I was dealing with Moon Kim He is best guy with gentle,helpful,comfortable ,kindly and quick action I was extremely impres I am very happy and lucky I was dealing with Moon Kim He is best guy with gentle,helpful,comfortable ,kindly and quick action I was extremely impresseed and satisfied with him I am excited with Lexus and Thank you for Moon Kim !!!! More

I gave him all 5's in the rating because his quality of work is great, really friendly, gives you what you need, and the price is acceptable. work is great, really friendly, gives you what you need, and the price is acceptable. More