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Lexus of Cerritos
Cerritos, CA
1,913 Reviews
Lexus of Cerritos is the best place for new Lexus vehicles and pre-owned cars in Orange County. Our expansive showroom features one of the largest inventories of new Lexus vehicles around, as well as having a large selection of pre-owned cars, trucks, and SUVs for sale. And if you can't find that perfect new or pre-owned Lexus, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Cerritos, just across from the Los Cerritos Center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,913 reviews
June 09, 2023
Alex Cruz and and Director Jeff Chung took an annoying and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another serv and unpleasant experience, and got things done. They replaced my missing wheel look, a fault vehicle part and matched tire pricing after another service advisor dropped the ball on a couple of those things. I have leased several vehicles from other dealers and always get them serviced at this dealer because I've found the customer service to be great. More
by gallegosmel
Employees Worked With
Alex Cruz, Jeff Chung
June 08, 2023
I have been coming to Lexus of Cerritos for many years. My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recomm My service advisor, Alex Cruz is always very attentive and tailor to your needs. He always kept me updated with any progress. I would highly recommend Alex for his great service! More
by JC
Employees Worked With
Alex Cruz
June 08, 2023
My service advisor Dorothy was informative and took care of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. of me. I did not have an appointment and drove in on a whim. I did not have any issues getting assistance from Dorothy or the valet. More
by adrienneray313.ar
Employees Worked With
Dorothy Lunney
June 08, 2023
I purchased several Lexus and by far Lexus of Cerritos is one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service one of the best dealers out there. Excellent customer service!!! Dorothy you are the best at customer service More
by artalcala
Employees Worked With
Dorothy Lunney
June 06, 2023
I love this location ,I bought my car here and take it for service anytime I need all employees are so helpful,Friendly and caring . Thank you for service anytime I need all employees are so helpful,Friendly and caring . Thank you More
by Farzan.kordani
Employees Worked With
Elmeera Raeisi
June 06, 2023
Leased my car, bought out my lease, and continue to go to Lexus Cerritos for service. I’ve always been very pleased with the customer care received. Lexus Cerritos for service. I’ve always been very pleased with the customer care received. More
by SassyMadre563
Employees Worked With
Tony Turcios
June 05, 2023
Great customer service. Josh Flores was extremely helpful and informative. He kept me abreast of the status of my vehicle and ensure I understood all of the recommended serv Josh Flores was extremely helpful and informative. He kept me abreast of the status of my vehicle and ensure I understood all of the recommended services my vehicle required. More
by isabel_vidriales
Employees Worked With
Josh Flores
