Back

Lexus of Chattanooga

Chattanooga, TN

4.9
1,375 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
Contact Dealership

2135 Chapman Rd

Chattanooga, TN

37421

Directions

By Type

Showing 1,375 reviews

September 26, 2018

Great experience. We have never met a nicer, more informed person. He was not pushy but he was more like a friend. He was knowledgeable and made us feel comfortable. We More

by Shoppers123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Lexus of Chattanooga responded

Thank you for the fantastic feedback! We love when our customers feel comfortable and excited to work with us. Our goal is to make the experience you have a positive one and we are so glad that Fred was able to help us achieve that. We look forward to working with you again!

September 24, 2018

Lexus ES 350 Buying a car can be stressful but Lexus of Chattnooga made my experience enjoyable. Excellent customer service, great selection and price. I would hig More

by Tru2self66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Great service!!! Thanks to John Cate for making it so easy to get car serviced. He is very kind & easy to talk too. Thanks for a great experience. Service department i More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2018

Going over and above Corey Horne is a valuable asset to Lexus of Chattanooga. Besides their great level of service, Corey takes it even further. He has gone over and above More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 20, 2018 -

Lexus of Chattanooga responded

Thanks for the feedback, Brett! We're always happy to know that we've achieved our goal of 100% customer satisfaction, and it's great to hear that Corey provided that great experience. We look forward to seeing you at your next visit!

September 17, 2018

Great Experience Fred was very helpful and knowledgeable about the car we were interested in. He made us feel like the Lexus was the only car for us. It is a beautiful More

by Ronda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Great Experience Fred was very helpful, I appreciate his customer focused attitude and effort in finding us the right vehicle. If I were looking for a Lexus (or a bi More

by Ronda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2018

Correct headlamp issue Problem was resolved very quickly. Cory took care of us to make sure we had a loaner while the problem was being evaluated to come up with the solutio More

by DaleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Horne
Sep 17, 2018 -

Lexus of Chattanooga responded

Thank you so much for your review, Dale! We appreciate your business and couldn't be happier to hear that you had a good visit! We look forward to seeing you again!

September 13, 2018

Amazing This dealership not only has great customer service but also an amazing selection of vehicles. I found the exact Lexus GX I have been wanting! Fred w More

by Lntransier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Lexus of Chattanooga responded

That's great to hear! Thank you so much for your review and kind words! We couldn't be happier to hear that you had a good visit with us and look forward to seeing you again!

September 10, 2018

Repair a tire and my 15,000 mile maintance check-up I love Chattanooga Lexus!!! John the service manager was great to work with, as well as Cory. They always take such good care of me. There is NO b More

by debbief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 11, 2018 -

Lexus of Chattanooga responded

Thank you for your outstanding review! We are glad to hear John and Cory were great to work with and that you experience with us was excellent. We look forward to seeing you again.

September 09, 2018

Always treated with respect Thank you as always for taking such good care of me. I always feel like I'm treated fairly and never taken advantage of. Being a single female and n More

by susanrtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Horne
Sep 11, 2018 -

Lexus of Chattanooga responded

You made our day, Susan and thank you so much for your very kind words. We are thrilled our team could help you find the Lexus you wanted. If you need anything else or have any other questions about it, we would love to help you once again. Congratulations and enjoy your new vehicle. It was great to see you and we hope you have a wonderful day!

...
118
...