Lexus of Chattanooga

Outstanding Customer Experience I visited Lexus of Chattanooga to service my GX 460 as I commute weekly from Franklin, TN. The service and experience I received was second to none. I visited Lexus of Chattanooga to service my GX 460 as I commute weekly from Franklin, TN. The service and experience I received was second to none. Jeffery was assigned to support my service needs and did a fine job. While waiting on my vehicle, I checked out the new Lexus line up. About that time, I met Larry Holder, as he answered all my questions related to the vehicle of interest. I advised Larry I was looking for a used LX 570 in mint condition. Within a short time, Larry contacted me regarding a recent trade allowing another reason to visit Lexus once again. Larry Holder is a special gentlemen, his character and dedication to ensuring an overall great experience is in the forefront of every conversation. When Larry was unable, Ralph Paty was there to provide and support the Lexus mission. The experience I received as a customer and purchaser has ensured my loyalty for decades to come. Shawn M. Pitre More

Easy and honest! Fred Fortson was a knowledgeable straight shooting salesman who went way beyond our expectations in helping us secure the best price and best SUV for Fred Fortson was a knowledgeable straight shooting salesman who went way beyond our expectations in helping us secure the best price and best SUV for our family! More

All you could expect from a car deal While we were not actively looking to trade, a research trip was made when we saw a car on the lot. Told the saleman(Ralph Paty) we were just looking. While we were not actively looking to trade, a research trip was made when we saw a car on the lot. Told the saleman(Ralph Paty) we were just looking. He honored our goal with no high pressure but lots of good information. Told him we had a part time convertible we would probably sale before trading. He was interested for the dealership. Told him I had offered 1st refusal to a friend, again he respected my position. After a couple of weeks my friend chose not to buy. Called Ralph, he set me up with the Used car manager, they cut me a check that day. Amazed, forthright dealings, no B.S. Month later Ralph called me with info regarding a trade they were making that fit my parameters (great follow up), I went to look. Exactly what we were looking for. Up front dealing, clear communication, no deviation from any original statements. Deal completed, most pleasurable experience. Thanks Ralph! More

Purchased 2018 Lexus We stopped by to look & get pricing no intention to make a purchase after meeting Fred & his excellent customer service Hey didn't make us feel press We stopped by to look & get pricing no intention to make a purchase after meeting Fred & his excellent customer service Hey didn't make us feel pressured he was very professional so after approximate 2 hours we were purchasing a vehicle More

EXCELLENT!!! Ralph Paty was just one word and that was "SUPER". He went above and beyond to help me make my final decision. I would definitely recommend Ralph in Ralph Paty was just one word and that was "SUPER". He went above and beyond to help me make my final decision. I would definitely recommend Ralph in the future to anyone I know interested in purchasing a vehicle... no stress and very knowledgeable! Terry & Terri Cotter More

Friendly atmosphere They made my car buying experience less stressful and much more pleasant. Fred and Jim were both easy to work with. Fred is very knowledgeable about They made my car buying experience less stressful and much more pleasant. Fred and Jim were both easy to work with. Fred is very knowledgeable about the cars he sells. More

Awesome! Just bought my 2nd Lexus from Lexus of Chattanooga. Fred Fortson was awesome to work with! Look forward to working with him again I’m the future! Just bought my 2nd Lexus from Lexus of Chattanooga. Fred Fortson was awesome to work with! Look forward to working with him again I’m the future! More

Excellent Car-Buying Experience We have been Lexus owners for 12 years and traded in our 2007 LS460, purchased new, for a new 2018 RX350. Fred Fortson made the process stress free an We have been Lexus owners for 12 years and traded in our 2007 LS460, purchased new, for a new 2018 RX350. Fred Fortson made the process stress free and we walked away feeling like we paid a fair price for a great vehicle. Thank you, Fred! We would recommend you to our friends and family! More

Good experience I shopped in Chattanooga and Atlanta for a Certified Preowned Lexus. I worked with Ralph Paty in Chattanooga and received the best deal. Very pleased I shopped in Chattanooga and Atlanta for a Certified Preowned Lexus. I worked with Ralph Paty in Chattanooga and received the best deal. Very pleased with deal and dealership in Chattanooga. More

New Lexus Owner We looked high and low for the perfect Lexus, this dealership went above and beyond to find our perfect car when it was not available on their own lot We looked high and low for the perfect Lexus, this dealership went above and beyond to find our perfect car when it was not available on their own lot. Once we made a deal and the promise our car would be found and delivered within a week, we stopped our hunt and put all our trust in Reginald and the staff of Lexus Chattanooga. We now have our car and love it!! More