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Lexus of Chattanooga
Chattanooga, TN
1,375 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,375 reviews
September 30, 2025
Mr. Fortson is an EXCELLENT SALESMAN he gave me a good deal on my 2024 Lexus. It rides so smooth and high Quality, I LOVE IT❤️❤️❤️ AND I JUST WANTED TO TELL LEXUS WHAT A VALUABLE SALESMAN FRED FORTSON IS deal on my 2024 Lexus. It rides so smooth and high Quality, I LOVE IT❤️❤️❤️ AND I JUST WANTED TO TELL LEXUS WHAT A VALUABLE SALESMAN FRED FORTSON IS AND A WONDERFUL PERSON. More
by sannette2002love
Employees Worked With
September 30, 2025
Fred was wonderful throughout the whole buying process and made it easy! It was a pleasure to work with him. and made it easy! It was a pleasure to work with him. More
by jph
September 30, 2025
Fred Fortson was great to deal with our purchase and made the process easy. I highly recommend him! the process easy. I highly recommend him! More
by Volfan36
September 30, 2025
The dealership is excellent. This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I This particular rating instrument, not so much fun. When I needed a new password, it made me start over from the beginning. So, other than that, I had a wonderful time buying this car. The car is amazing, but no more so than the people at the dealership who helped us. Starting with LaTonya White....a friendly and professional greeting. Delightful and easy conversation. While Ralph was busy with another customer, Fred showed us interesting details about the TX350. Met Justin, found he was from Memphis, and we had a brief conversation about Jazz and Blues, so well known from that city. Ralph made our buying a care an actual pleasure instead of the too often pressure cooker. We had none of that an it made purchasing the car all that much better. Ralph is not only a great salesman and an authentic one, but is simply a guy we would want to know no matter what. I look forward to many years of a fine relationship. When we signed the deal on the car, Jackson walked us patiently through some of the electronics involved. We are geezers, so he had his hands full with our ignorance . And great to be back in the more than capable hands of John Cate. Service is a vital thing for us living this far from a dealership. Seeing John Cate again was more than reassuring. So, congrats on the terrific work. Best buying experience we can remember and special thanks to Ralph Paty who did an above and beyond piece of work for us. Took care of us and cared about us. Can't beat that. More
by jhwehw
Employees Worked With
Other Employees :
LaTonya White
September 28, 2025
Cody made the purchase process seamless. Highly recommend this dealership They make you feel like you are the only one and work to give you the best deal Highly recommend this dealership They make you feel like you are the only one and work to give you the best deal More
by Roycash1956
Employees Worked With
September 27, 2025
I had a great experience at Lexus! From working with Ralph in sales to working with Michael in Finance, the whole process was made easy! I would recommend this dealership! From working with Ralph in sales to working with Michael in Finance, the whole process was made easy! I would recommend this dealership! More
by Pamela C.
September 27, 2025
The whole experience was A+ from the time arrived to the time we departed. Ralph in sales and Michael in finance was knowledgeable, informative, and willing to work the deal. I recommend this dealer. time we departed. Ralph in sales and Michael in finance was knowledgeable, informative, and willing to work the deal. I recommend this dealer. More
by Mike W
September 25, 2025
Superb experience from start to finish! Mr. Paty lived up to his advanced billing and Michael Platt tailored the financing options to suit our needs. Definitely worth the drive from Ken Mr. Paty lived up to his advanced billing and Michael Platt tailored the financing options to suit our needs. Definitely worth the drive from Kentucky and will recommend this Dealership! More
by Insurgent
September 24, 2025
Worked with me on price. Cody was a great salesman and a great person. If and when I buy again, it will be with Lexus of Chattanooga. Cody was a great salesman and a great person. If and when I buy again, it will be with Lexus of Chattanooga. More
by olesmoky
Employees Worked With
September 24, 2025
Everyone that I dealt with was very knowledgeable, professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. professional, helpful, and nice. I especially want to thank Ralph, Justin, Aaron, and Jackson. More
by sue28.pekich
