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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
5,660 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 5,660 reviews

February 03, 2024

I don't go to the dealership too often but when I do I have always been treated well and been satisfied with my visit. More

by reta18
Recommend Dealer
Yes
Employees Worked With
David Torrella
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Feb 05, 2024 -

Lexus of Henderson responded

We're delighted to know that you've always had satisfying experiences at Lexus of Henderson. We appreciate your support and look forward to serving you in the future!

Helpful
February 03, 2024

Excellent service, excellent product, treated very well. Tito is an asset to the dealership. Pleasant experience More

by VANCAT28
Recommend Dealer
Yes
Employees Worked With
Tito
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Feb 05, 2024 -

Lexus of Henderson responded

We're delighted to know you had a pleasant experience at Lexus of Henderson and found our service excellent. We agree, Tito is indeed an asset! Thanks for the great review.

Helpful
February 01, 2024

Exceptional customer service, great experience overall Loved the entire process from check in to the complimentary snacks provided. Still looking forward to the Lexus napkins being provided in the restroo More

by TTyler
Recommend Dealer
Yes
Employees Worked With
George Glover
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Feb 01, 2024 -

Lexus of Henderson responded

We're delighted to know you had a great experience at Lexus of Henderson and enjoyed our customer service. Thanks for your feedback!

Helpful
February 01, 2024

My husband dropped the car off and picked it up but had nothing bad to say. Everyone he encountered was nice, professional, and efficient. More

by MCAFEE34
Recommend Dealer
Yes
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Feb 01, 2024 -

Lexus of Henderson responded

We're glad to know that your husband had a positive experience with our team at Lexus of Henderson. We strive for efficiency and professionalism in all we do, so it's great to see this reflected in his visit. Thanks for sharing!

Helpful
February 01, 2024

Everyone was extremely professional and efficient. I've been to numerous dealerships and was never offered this kind of customer service before. David Tortella is amazing at what he does! More

by Thomastranphoto
Recommend Dealer
Yes
Employees Worked With
David Tortella
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Feb 02, 2024 -

Lexus of Henderson responded

We're delighted to know you had a top-notch experience with David and the rest of our team at Lexus of Henderson. Thanks for your kind words about our customer service!

Helpful
February 01, 2024

Fast and easy, my normal guy was out, his wife had a baby, but the guy filling in for him was nice and friendly. More

by kathy42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Lexus of Henderson responded

Kathy, it's great to know that even with your usual contact out, our team at Lexus of Henderson was able to provide a fast and easy experience. Thanks for the review!

Helpful
February 01, 2024

Pleasant, Knowledgeable,Patient. The best person we have ever dealt with when purchasing a car! Outstanding More

by Pbpratt31
Recommend Dealer
Yes
Employees Worked With
Kim Trans
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Feb 02, 2024 -

Lexus of Henderson responded

We're delighted to know that your car-buying experience at Lexus of Henderson was outstanding! Our team always strives to provide knowledgeable and patient service. Thank you for the great review!

Helpful
February 01, 2024

Professional and accommodating. I will definitely be returning when and if I need additional work. More

by MOTEK99
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 02, 2024 -

Lexus of Henderson responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Lexus of Henderson Team

Helpful
February 01, 2024

Awesome, professional, knowledgeable service team. I appreciate the available loaner car too. Wish the prices were a bit cheaper, but I could absolutely sell LEXUS vehicles, because they are excellent More

by jtjazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler H.
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Feb 02, 2024 -

Lexus of Henderson responded

We're glad to know you had a positive experience with our service team at Lexus of Henderson. We appreciate your feedback and will take it into consideration as we move forward. Safe travels!

Helpful
January 31, 2024

They always go above & beyond, especially Tito. I have been coming to Lexus Henderson for years. This is my 3rd car with this dealership, even when I lived in LA I came back specifically to work w More

by briana.hensley22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Lexus of Henderson responded

We're so glad to know that you've had consistently great experiences with Tito and our team at Lexus of Henderson. It's fantastic to have such loyal customers like yourself, even coming back from LA! Thanks for your continued support and enjoy your third car!

Helpful
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