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Lexus of Henderson
Henderson , NV
5,667 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 5,667 reviews
April 18, 2024
I don't want to go into a long story, bottom line I was treated with zero compassion, service coordinator was just flat out rude when he could of easily made my situation not a situation. I've never had a treated with zero compassion, service coordinator was just flat out rude when he could of easily made my situation not a situation. I've never had a bad experience there before. More
by NVRONTM
Verified CustomerEmployees Worked With
Tall bald thin man in service
Helpful April 17, 2024
The dealer is efficient and through the anticipate my needs. The only thing they didn’t do that other Lexus dealers do without asking was wash my car but they did ask. needs. The only thing they didn’t do that other Lexus dealers do without asking was wash my car but they did ask. More
by Jim Stirm
Employees Worked With
April 13, 2024
There was a coupon for brake repair and oil change that wasn’t applied after I asked multiple times for discount and specials. Furthermore, the person even promised $100 off and that was not applied when I wasn’t applied after I asked multiple times for discount and specials. Furthermore, the person even promised $100 off and that was not applied when I went to talk to someone she was not there and George tried to tell me that the coupons do not apply when nothing on the disclaimer specifies what model is excluded. If it’s not identified specifically then the consultant is free to deny eligibility of the cars at his discretion which is not fair for the consumer. I was over charged over $440. More
by specialk2115
Employees Worked With
Daniela and George
April 12, 2024
Amazing service professional experienced kept me informed of all the progress my vehicle was clean of all the progress my vehicle was clean More
by Suddenimpactlvnv
Employees Worked With
April 12, 2024
Everyone is kind and so helpful at Henderson Lexus! ! Service is quick and timely. Thanks so much! ! Service is quick and timely. Thanks so much! More
by marthareagan
April 11, 2024
Love the excellent service, from being greeted, to driving off the lot. The business is always spotless, and professionalism is flawless. driving off the lot. The business is always spotless, and professionalism is flawless. More
by Luckygirliegirl
Employees Worked With
Tyler and the 2 young men who greeted me were all incredibly professional
April 06, 2024
Quick service. Friendly personal. A little pricey but I guess that is par for the course. The car wash was a nice extra. Friendly personal. A little pricey but I guess that is par for the course. The car wash was a nice extra. More
by yiddle22
Employees Worked With
April 04, 2024
Always bring in my Lexus for regular service every 5000 miles. With the exception of regular service and alignment, the remainder of issues should have been addressed previously, instead of requiring $210 miles. With the exception of regular service and alignment, the remainder of issues should have been addressed previously, instead of requiring $2100.00 bill. More
by MYHILTON
Employees Worked With
David Torella
