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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
634 Reviews

634 Reviews of Lexus of Maplewood - Service Center

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April 18, 2024

Everyone is so friendly and accommodating. They complete their services in a timely manner, nice lounge of you decide to wait around. More

by tamra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 20, 2024 -

Lexus of Maplewood responded

Hi Tamra, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 16, 2024

Excellent customer service and knowledgeable representative, very respectful. Will always recommend this dealership to customers More

by lizamulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Duke
Apr 18, 2024 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2024

Efficient servicing and pleasant service staff. Thanks for the help setting up one of my apps! More

by Jjsinclair3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IUnknown.
Apr 08, 2024 -

Lexus of Maplewood responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2024

Had my 50000 mile check up today and was pleased as always from the service department. Bob was fairly new however he made sure my questions were answered and received the correct service. The car was More

by Mallesron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob service and Andy in Sales
Mar 31, 2024 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 27, 2024

Very efficient and friendly and fast in service. Completed all that was required. Thank you Bob was great. More

by dmgeraci22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bertini
Mar 29, 2024 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

March 27, 2024

Very competent, professional, and customer service is the best!! I appreciate that our vehicle has been “attended” by the same service person in all the years we have owned it! More

by Lake loon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullan
Mar 29, 2024 -

Lexus of Maplewood responded

Lake, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2024

Have used dealer services for over 15 years. Employees always very knowledgeable about all products and services. More

by retdonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many
Mar 29, 2024 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 24, 2024

Nick was the best! Even fixed my front plate with a new cover. You will me be disappointed at Lexus services. Top notch staff from the time you come through the door! More

by Galeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 26, 2024 -

Lexus of Maplewood responded

Hi Galeen, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2024

Lexus of Maplewood has always provided very satisfying services to my car and family’s, especially that Mike Mullan who has been the point of my contact staff has always provided me with above and beyond More

by tichang56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullan and all the support team members
Mar 25, 2024 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

March 20, 2024

Mike was professional and thorough. Communication was perfect. Great dealership! Would go back to have my car serviced again. More

by Slats5123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Paul
Mar 22, 2024 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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