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Lexus of Melbourne

Viera, FL

4.9
2,616 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,616 reviews

October 21, 2018

Great service Love the Lexus dealership service department our guy Steve is very friendly He’s helpful and goes beyond the call of duty Steve’s awesome More

by Kitty1255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 27, 2018 -

Lexus of Melbourne responded

Hello, we're so glad that Steve was able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2018

Always a Great Customer Experience!!! Elisa provided outstanding customer service for my recent service visit!!! She communicated with me throughout the process and ensured all of my area More

by gcboing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Oct 23, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Please reach out to us if there is anything else we can do for you! Take care!

October 17, 2018

Annual Lexus Service The service was done in the allotted time that service adviser John Lohne said it would be, plus my car was returned to me sparkling clean, as usual, More

by swbennitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man helping us in the outside service area was Johnny-on-the-spot!
Oct 23, 2018 -

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please reach out to us if there is anything else we can do for you! Take care!

October 15, 2018

New Lexus for my wife Tom, John and the Lexus team were outstanding. I purchased the car completely site unseen and they gave me fair value for my frade site unseen. Great More

by Greghmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, Tom Hakimi, John Moriarty
Oct 17, 2018 -

Lexus of Melbourne responded

Greg, we're happy to hear you had such a positive experience with Tom and our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2018

2019 Lexus ES 350 F-Sport Thank you to Keith and Don for your help with the purchase of my second New LEXUS, absolutely LOVE my new 2019 ES 350 F-Sport! Can’t imagine driving More

by fac6280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikel Retz
Oct 17, 2018 -

Lexus of Melbourne responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2018

Always great service! The Lexus of Melbourne dealership is by far the best we have ever experienced. From calling in to make an appointment, to the white glove service by More

by SH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Lexus of Melbourne responded

Hi, thank you so much for your positive comments about Lexus of Melbourne! If you're ever in need of more help, please let us know! We hope you have a great day!

October 13, 2018

Service and Consultant, Elisa Falcon The service and interaction with Elisa Falcon is above excellent. We're so happy we switched from Lexus of Winter Park to Lexus of Melbourne. It's a More

by nadineru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Oct 17, 2018 -

Lexus of Melbourne responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you're ever in need of more help, please let us know! We hope you have a great day!

October 11, 2018

Great service My husband and I have been servicing our Lexus cars at Lexus of Melbourne for the past 8 years and we have had excellent customer service, the experie More

by Sue32907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikel Retz
Oct 17, 2018 -

Lexus of Melbourne responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Lexus of Melbourne

October 10, 2018

My experience at Lexus of Melbourne. The overall experience was highly professional on all levels. The service was done promptly and I was able to drop off my vechicle the night before s More

by flattire, rosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Oct 12, 2018 -

Lexus of Melbourne responded

Hello, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2018

Purchase 2019 Lexus NX300 Lexus of Melbourne offers the best customer service in Central Florida!! I have been purchasing cars with them for almost 20 years. I refuse to buy an More

by Vie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Oct 12, 2018 -

Lexus of Melbourne responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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