Hello, I talked to TOM HAKIMI, a sales representative of this Lexus of Melbourne. PLEASE Avoid him if you can. I'm not writing this review because I'm angry, more so that people know that there are liars and cheaters out there. This guy tried to cheat me in MANY ways. For example, he talked to me on phone telling me he will give me "x" price off the car I wanted. When i said hey, i'm actually getting a better deal, he said suit your self, don't message me and stop wasting my time. I was already shocked, but the next day he messaged again saying sorry he wrote that to somebody else and sent to me on mistake. Then he said he would beat the previous offer by $2,000 which was the greatest deal I have read about. He made me drive 4+ hours from out of town to come see him and when I go there he said that yeah, that number wasn't realistic and it was just to email me back. I was furious and talked to the manager Don about his behavior. He said this isn't the first time this has happened and Mr. Hakimi was going to be fired previously, but we kept him. I told him that this is disrespectful and I can't believe he would work with someone like this. To a surprise, the manager Don started talking to me in a rude way telling me that don't tell me how to do my job, etc. I would never go here again, nor recommend it. You might get lucky with a salesperson that seems nice, but until you find out they're cheating you, you won't see their true side.