Lexus of Melbourne - Service Center

The service representative recommended and advised me on my service. The service was professionally performed and fairly quick. The service rep did advise me that I’m close on tires and brakes. He had the tire and brake measurements. He also had the price that it would cost to get those items fixed. I really appreciated his knowledge and having all the information on-hand. The prices were very competitive plus you have the confidence that Lexus IS doing the work. I’m getting the work done on the next visit. I appreciate the heads up. Great service.

As always Mikel is helpful and accommodating - he's a consummate professional. I've been bringing my car here for service for every single service interval since I purchased it in the Fall of 2008 - that should tell you something about me any my loyalty to you and Lexus...

This dealership is committed to accurate service and Mike Retz consistently delivers on that commitment. I would highly recommended Mike and this team to anyone with complete peace of mind.

My wife and I each own a Lexus and John recently became our service manager. He provides excellent support and is extremely reliable. The whole service team including John and the service technicians are one of the reasons we will continue to be Lexus owners.

John worked me in on short notice for my 5,000 mile service. He always keeps me well informed as to what is going on.

Ruben is my service manager and I took my 18 lease RX 350 in for 6 month service and Ruben was able to squeeze me in on a Saturday. Took it home and noticed a vibration in the tires and took it back, they spent 2 hours balancing and adjusting them so now my RX rides even better than when I first got her in April. Thank you Ruben! You folks rock!

Everyone did an excellent job in getting me the best result possible with my tire problem! And, there was no charge for their efforts--will be back!

Steve was the ultimate professional from contact thru completion of service. Facility was impressive also. Only had one issue: This was my wife's car and I always keep it topped up for her. I noticed she had 1/2 tank of gas and on the way home I tried to fill it up, but to my surprise the tank was full. Thank you! Fred Bogle

I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I didn’t have to sit all day in the waiting room. I have serviced both my cars at the dealership for years and all repairs and service have been done timely with no need to return for further repairs or service. Have always had a great experience at this dealership.

My Service Coordinator Elisa was amazing and very professional. I loved the ability to schedule appointments online and get text message status on the car. Thank you for the service, I'll be back.