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Lexus of Mobile

Mobile, AL

Overview
Reviews
Vehicles
4.8
176 Reviews
Call Dealership (800) 355-3987

3040 Government Blvd

Mobile, AL

36606

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Showing 176 reviews

March 13, 2024

Great experience at the dealership and good service. Appointment service was on time and minimum time to complete. More

by mosse7706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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Mar 13, 2024 -

Lexus of Mobile responded

We're glad to know you had a great experience and appreciated our timely service at Lexus of Mobile. Thanks for the positive feedback!

Helpful
March 06, 2024

Craig is the reason I continue to buy Lexus, he makes service appts easy and makes sure all work is done correctly!!! More

by sbaker9398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Mar 06, 2024 -

Lexus of Mobile responded

We're so glad to know that Craig has been able to make your service appointments easy and efficient at Lexus of Mobile. Thanks for continuing to choose us, we appreciate it!

Helpful
March 05, 2024

Darryl was easy to work with, very personable and listened to what I wanted. Trey in finance was very friendly and easy to work with as well. More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Trey
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Mar 05, 2024 -

Lexus of Mobile responded

Liz, we're delighted to know that Darryl and Trey made your experience at Lexus of Mobile a pleasant one. We appreciate you taking the time to share this feedback!

Helpful
February 18, 2024

I highly recommend working with Tyler Brush. Tyler was very helpful and proactive without being pushy. He made the process fun and enjoyable, and even picked me up from the airport. More

by Kerri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Brush
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Feb 19, 2024 -

Lexus of Mobile responded

Kerri, it's fantastic to know that Tyler made your experience at Lexus of Mobile enjoyable and stress-free. We appreciate the recommendation! Safe travels in your new vehicle.

Helpful
February 15, 2024

Outstanding in all regards. Service Advisor is Excellent in all regards and is straight forward in provide all information. I have never had a problem with any of my service mai More

by jax_prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
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Feb 16, 2024 -

Lexus of Mobile responded

We're so glad to know you've had consistent, excellent service with us at Lexus of Mobile. Our team always aims for straightforward communication and timely maintenance. Thanks for the outstanding review!

Helpful
February 13, 2024

Didn’t have an appt and Dexter took care of me. Even got my favorite coffee mug back which I left behind 3 mos. ago. Note: whoever closed the hood didn’t close it properly. It popped open during my More

by Tony Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dexter
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Feb 13, 2024 -

Lexus of Mobile responded

Tony, we're glad to know Dexter was able to assist you during your visit to Lexus of Mobile. We apologize for the issue with the hood and appreciate your understanding - we'll certainly be more mindful in the future. Safe travels!

Helpful
February 10, 2024

As always everyone was very courteous and the service was exceptional. Matthew was very helpful More

by dbamanana
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan, Matthew
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Feb 12, 2024 -

Lexus of Mobile responded

It is great to hear that Matthew and the team have provided exceptional service. Thank you for being a valued client of Lexus of Mobile!

Helpful
January 28, 2024

I had an extensive service and was offered a loaner car and the option to pick up my vehicle the next day. Thanks Craig Struve. More

by johnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stueve
Report | Print
Jan 29, 2024 -

Lexus of Mobile responded

John, we're glad to know that Craig and our team at Lexus of Mobile were able to provide you with a loaner car during your service. Thanks for the positive feedback!

Helpful
January 27, 2024

Ernie in Lexus Service Dept is always very helpful and so pleasant to deal with. I heavily lean on him to help keep my 2013 460L in top shape. Highly recommend him. More

by cindysong21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Review
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Jan 29, 2024 -

Lexus of Mobile responded

Cindy, it's great to know that Ernie has been a big help in keeping your 2013 Lexus 460L running smoothly. We appreciate the recommendation and look forward to serving you at Lexus of Mobile again!

Helpful
January 18, 2024

Great service and friendly staff. Hope to have great satisfaction with the vehicle we purchased. Our sales person was great, More

by Ybmcghee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Mitchell
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Jan 18, 2024 -

Lexus of Mobile responded

We're glad to know you had a positive experience with our team at Lexus of Mobile. We hope your new vehicle brings you much satisfaction! Thanks for the review and for choosing us for your purchase!

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