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Lexus of North Miami
North Miami, FL
3,291 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,291 reviews
February 21, 2016
Professional and patient A true professional and amazingly pleasant to work with, David is the kind of guy that genuinely wants to help and work with you to make you happy. I A true professional and amazingly pleasant to work with, David is the kind of guy that genuinely wants to help and work with you to make you happy. I just got my 2nd Lexus with him and it was nothing short of a great experience time over time. The entire staff has been super helpful too, and David was able to get me exactly what I wanted at the rate I wanted. Highly recommended for anyone in the market - the most honest car person I know. More
by MorrisEsq
Employees Worked With
Barbara Angelopoulos, Justin Adderly, David Kafka, Neville Malcolm
February 21, 2016
Underatanding individuals who make the process easier Under 4 hours (which is a amazing. I have waited hours at a dealer) and I was out with my new Lexus IS 200t. Justin was so sweet and helpful. I can te Under 4 hours (which is a amazing. I have waited hours at a dealer) and I was out with my new Lexus IS 200t. Justin was so sweet and helpful. I can tell he genuinely loves what he does giving it his all. More
by Greeniima
Employees Worked With
Justin Adderly
February 21, 2016
Sales review Justin Adderly was so professional and knowledgeable . Felt very comfortable imaking my decision and felt no pressure. Will Highly recommend him to Justin Adderly was so professional and knowledgeable . Felt very comfortable imaking my decision and felt no pressure. Will Highly recommend him to anyone wanting to purchase a Lexus More
by Kbfitz3
Employees Worked With
Justin Adderly
February 21, 2016
Easy process I have leased my third car at Lexus and every time it's just been a very easy process working with Justin Adderly. He keeps my boyfriend and I up-to- I have leased my third car at Lexus and every time it's just been a very easy process working with Justin Adderly. He keeps my boyfriend and I up-to-date with the newest cars, models and events. I have his cell phone and when I text him, he responds in a timely manner. Before this third lease we must've gone to the dealership several times before we made our decision and he took us on many test drives, never pressuring us. I truly enjoy working with Justin and I love my new Lexus!! More
by Llefkowi40
Employees Worked With
Justin Adderly
February 21, 2016
Lease From Justin! Just leased another new Lexus from Justin! i love my new GX!!! I highly recommend Justin if you're looking for a great car & a great deal!! Just leased another new Lexus from Justin! i love my new GX!!! I highly recommend Justin if you're looking for a great car & a great deal!! More
by MMandelbaum
Employees Worked With
Justin Adderly
February 21, 2016
The best experience ever. I am so pleased to express my satisfactory experience at Lexus North Miami, and the most important thing the support and coaching received from Miguel I am so pleased to express my satisfactory experience at Lexus North Miami, and the most important thing the support and coaching received from Miguel Thodde. All information about the vehicle he provided me contributed in making my decision fast and with no doubt. I feel that I am definitively in an amazing and new dimension of luxury, performance, and satisfaction with my leased IS 250. Miguel is very professional, knows the business very well. I'd ask to add 2 more stars (besides the 5) to recognize Miguel's job. I am sure this is the start for a long relationship with Lexus North Miami, I particularly will recommend all my friends, coworkers and family. More
by Ricardo Di Salvo
Employees Worked With
Miguel Thodde
February 19, 2016
Perplexing experience I was comparing 2 SUVs: a Nissan Murano and a Lexus 200t. The Nissan dealer immediately responded to an online "request for quote" with a great discou I was comparing 2 SUVs: a Nissan Murano and a Lexus 200t. The Nissan dealer immediately responded to an online "request for quote" with a great discount. Lexus of North Miami "wanted to talk", gave no clear response and seems too bureaucratic. When I visited in person, I couldn't even get a brochure without giving personal information, resulting in a bunch of unwanted follow up calls. Eventually I got to someone more senior who gave me a straightforward offer (Gene), but my 1-hour pickup stretched into 3, including another "dealer fee" surprise which I had to fight to get reduced by the "manager of the manager". It's the whole rigamore you associate with buying a car, which is hoped disappeared in a more modern, Internet-facilitated marketplace. I'm happy with the deal I ultimately got, but I'm glad buying a car is not an every year activity, as I don't look forward to going through this again soon. More
by Dis-enchanted Lake
Employees Worked With
Gene Ballard, Claudia Oyuela, Jonathon Wirshing
February 19, 2016
Extraudinary The one person I would recommend getting a car from would have to be Justin Adderly. He is a great friend and will be truthfully honest with you! I or The one person I would recommend getting a car from would have to be Justin Adderly. He is a great friend and will be truthfully honest with you! I originally wanted a white with red interior IS. I came out with an Ultrasonic blue with red interior IS yup that's my "Superman Edition". I thought I wouldn't like it but I was wrong I have fallen in love. Justin makes everything easy going, relaxing, and very professional. More
by Samanthathompson1004
Employees Worked With
Justin Adderly
February 19, 2016
Thanks! Def recommend Alex to my friends and family. Made the process of leasing a car very fun and pleasant. Hassle free and very easy going. ?????????? Def recommend Alex to my friends and family. Made the process of leasing a car very fun and pleasant. Hassle free and very easy going. ?????????? More
by Avib5
Employees Worked With
February 19, 2016
Worst customer service experience! This is my third year with a lease at this dealership. I came in to trade in my car three months ago and they let me drive off with a new car that was This is my third year with a lease at this dealership. I came in to trade in my car three months ago and they let me drive off with a new car that wasn't even approved by lexus financial!!! Just to find out two months later that I had to bring the new car back and lose my $500 downpayment on a deal that didn't go through! They ripped me off $500 just to get a commission and then gave me my old vehicle back. After several emails and complaints I received a call from the sales person who sold me the vehicle just to tell me that I lost my downpayment because "i put miles on the new vehicle I thought would be mine, hence they let me drive it off in the first place! How am I supposed to know they would be taking the vehicle back! These people don't care about their customers and are the biggest conartists I have come across. I'm putting my old vehicle on lease trader and I'm done with this dealership! Be very careful specially if this isn't your first vehicle there. They will screw you up!! Disgusting and worst experience ever! I will make sure they are reported to the BBB and lexus financial for their wrong doings. More
by Unhappy customer
Employees Worked With
Jonathon Wirshing
