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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,131 Reviews

8,131 Reviews of Lexus of Pembroke Pines - Service Center

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April 22, 2021

It was good experience. She takes every input whatever I put together and get it done. Thanks for the good service from Pembroke Pines Lexus. More

by GANESH
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 22, 2021 -

Lexus of Pembroke Pines responded

We appreciate your kind review of our team! Thank you for giving Lexus of Pembroke Pines your business, we are always happy to help. Drive safely!

April 22, 2021

As usual my service advisor Jose did an excellent job keeping us informed of the status of the vehicle. The appointment time was 8:00AM and I was in his office at 8:05AM! He always goes the extra mile More

by JDOWNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amara
Apr 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Jose and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back next time!

April 22, 2021

As always. Nothing but a great experience with the entire staff. From making the appointment online to the valet team and my service advisor. Warranty service was executed as expected and my car was deliver More

by cesar_urrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Apr 22, 2021 -

Lexus of Pembroke Pines responded

Cesar, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 22, 2021

Excellent service and everybody treat me with kindness. Thank you for the good work. The personal in the dealer have done an excellent work with my car. More

by Gleidis R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian mejias
Apr 23, 2021 -

Lexus of Pembroke Pines responded

Gleidis - Thank you for reviewing Lexus of Pembroke Pines! We are so happy to hear that our service department took excellent care of you and your vehicle. Have a great weekend!

April 21, 2021

Service to detail, Good customer service, Satisfaction, I would recommend this location (Pembroke Pines) to customers, Always satisfied & the techs always do a good job More

by M85GRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Apr 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! It means a lot to hear that you can depend on our team for consistently excellent service. Have a wonderful day!

April 21, 2021

Convenient location. They usually have a loner available with appointment. My Service Melissa is very attentive, friendly and easy to talk to. If I have any issues she is very apologetic and ready to solv More

by GMONEYJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Apr 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking time to share this feedback. I'm glad to hear that you can depend on Melissa for great service and appreciate you mentioning her. We strive to deliver a five-star experience, so if there is anything that I can do to assist you, please don't hesitate to give me a call. Osiris Barcelo - Service Manager - (954) 443-2332

April 21, 2021

My experience has been great. Jose my service adviser is awesome! He was quick to get back to me with recommendation for service needed. Overall experience was great. More

by MARVA ADDERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 21, 2021 -

Lexus of Pembroke Pines responded

Marva - Thank you for taking the time to review us! We appreciate your support and are happy to hear that Jose went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

April 21, 2021

Took my Lexus in for regular maintenance. Jeffrey from service was very professional and took care of my car needs. Definitely would recommend him to my friends and family. 10/10 👍🏼 More

by pinoyxtger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that Jeffrey delivered such a seamless and professional service experience. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

April 21, 2021

As always quick detailed and very professional service and attention. Always very nice and professional. You should not force customer’s to write certain amount of words. It’s should be customers descreti More

by theviv15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John stiegle
Apr 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that the Lexus of Pembroke Pines team delivered such a seamless service experience. Drive safely, and we hope to see you back!

April 21, 2021

I always get amazing and professional service when I take my vehicle in for service. I have always had a positive experience. That is why my next vehicle will be a Lexus. More

by RONNIEH911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 21, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Ronnie! We appreciate your support and are thrilled to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Safe travels, and we are looking forward to seeing you back!

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