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Lexus of Roseville

Roseville, CA

4.8
1,760 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,760 reviews

August 10, 2021

Good service from yargo and Lynn. it was quick and easy you just go to know what you want and how much to spend and after that it’s straight forward More

by ANDRE8350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Lynn Slater
Aug 11, 2021 -

Lexus of Roseville responded

Thank you for the great rating! Providing a quick and easy buying experience is our goal so we're happy to hear Yargo and Lynn hit the mark. All of us at Lexus of Roseville appreciate your support and hope you enjoy the new ride!

August 10, 2021

Outstanding service from start to finish. Your sale rep Joe Nasser was very helpful and knowledgeable and he answers all the questions I have. The best Lexus dealership and highly recommended! More

by MARIOSALIM54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Joe Nazer
Aug 10, 2021 -

Lexus of Roseville responded

Thank you for sharing your excellent review of Joe and the team! We are grateful for your business and your recommendation here at Lexus of Roseville. Drive safely and we hope to see you again down the road!

August 10, 2021

Boris and Chris really made our car buying experience very nice and easy. They even stayed after hours until they finished our 2 car purchase. They were able to take $500 off each car we bought to make More

by SACBALLER23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Chris Carey, Boris Velikov
Aug 10, 2021 -

Lexus of Roseville responded

Thank you for shopping at Lexus of Roseville and for sharing your feedback. We are committed to finding the best option for guests and it is great that came through to you. Congrats and safe travels!

August 09, 2021

Jeremy is an asset to your company. Very accommodating and customer service oriented, friendly , Knows his craft and flexible. Keep up the great work you do. More

by JOJO7561ABULOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Jeremy Monschau
Aug 09, 2021 -

Lexus of Roseville responded

We love to hear from our happy customers and will be sure to pass the kind words along to Jeremy! Thank you for reviewing Lexus of Roseville, and come see us again next time!

August 09, 2021

Some odd things occurred. After buying over 30 new cars in my life, this was the first time the dealership didn’t give me the msrp window sticker from the car. I don’t know what packages I have and possibl More

by NJCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales person was Paul. I came in on the lease special which was $3999 down and $349 a month. I put down $5200 and got a lease of $495 month. Comparably equipped to the ad price. So not good., Dennis Tachera
Aug 24, 2021 -

Lexus of Roseville responded

I am sorry to hear that you did not have a more successful experience. We strive to make the purchasing process go smoothly for our guests, and I apologize for any confusion regarding your vehicle. I would appreciate the chance to speak with you to see what I can do to help clear things up. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Jay U. - General Manager - 916-472-7422

August 09, 2021

After getting quotes from several Lexus dealerships, I signed up for the Costco Auto Program; that’s when joe nazer from Lexus of Roseville contacted me; I had previously had a bad experience at this same More

by DIAZ_WILLIAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Aug 10, 2021 -

Lexus of Roseville responded

We're pleased to hear that Joe turned your experience with us around! It's an honor to hear that he was so great to work with. Congrats on your 2021 Lexus RX 350 F Sport, and thanks for choosing Lexus of Roseville!

August 09, 2021

I've brought my cars to Lexus of Roseville sine 2008. I've had Brent Colley as my service rep as long as I can remember and always have had the greatest of service. More

by ANDERROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Brent Colley
Aug 10, 2021 -

Lexus of Roseville responded

We greatly appreciate your loyalty to Lexus of Roseville! It's wonderful to hear that you love working with Brent and that he always takes amazing care of you.

August 07, 2021

service was very very very very very very very very very very good good good good good good good good good good good plus 25 more words. More

by J.SCHREIBER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 08, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a 5 star rating! We're so glad that your service was satisfactory and we hope you'll choose Lexus of Roseville next time the need for maintenance arises!

August 06, 2021

I love this dealership, it’s well worth driving past Lexus of Sacramento to go to Lexus of Roseville!! You are treated with respect and kindness. More

by mcroberts37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha
Aug 06, 2021 -

Lexus of Roseville responded

We truly appreciate you making the trip to visit us at Lexus of Roseville. Thank you so much for your support! Our team looks forward to assisting you at your next visit.

August 06, 2021

We were pleasantly greeted by Sean when we first arrived at the dealership! He listened to our needs and recommended several options. He is extremely knowledgeable about the vehicles and answered all of our More

by ROSAWRIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Charlie Hunt
Aug 06, 2021 -

Lexus of Roseville responded

Rosa, we're thrilled to hear of your successful purchase experience with Sean and the team! Sean's expertise and experience play such an important role here at Lexus of Roseville and we're very happy you had the chance to experience it firsthand. It's excellent that your delivery was so seamless as well! Thank you for the review and the support and we wish you happy driving in your new Lexus!

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