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Lexus of Sacramento
Sacramento, CA
2,812 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,812 reviews
May 06, 2021
I have purchased 4 new Lexus vehicles from this dealership and even though I live out of state, I will always purchase from this dealership. Rich Williams is knowledgeable, professional and honest. dealership and even though I live out of state, I will always purchase from this dealership. Rich Williams is knowledgeable, professional and honest. He always gets me the best deal. More
by TONYMCCOY737
Verified Customer
Helpful May 06, 2021
Great service from Mike Huddleston since 2008 when we brought Lexus cars .Always on time and customer focus and aware of what is needed for my cars. brought Lexus cars .Always on time and customer focus and aware of what is needed for my cars. More
by ct4mn
May 06, 2021
Loved my sales person Carlos. I had a little issue with setting u an appointment with Vi since he did not call me back for adding the permanent clear to my car. But apart from that all was great. setting u an appointment with Vi since he did not call me back for adding the permanent clear to my car. But apart from that all was great. More
by LYDIAPLANA
May 05, 2021
The people at Lexus of Sacramento are very nice and helpful! They made sure our visit was great and we are very pleased with how everything went! helpful! They made sure our visit was great and we are very pleased with how everything went! More
by Amanda H.
May 05, 2021
Ernie W was very professional, not pushy at all. Customer comes first! I Would highly recommend Lexus of Sacramento because of Ernie’s customer service. comes first! I Would highly recommend Lexus of Sacramento because of Ernie’s customer service. More
by john168yu
May 03, 2021
Although the service staff were moving to the portables on the day I had my first service, the service staff were very efficient and provided good customer servicr.. on the day I had my first service, the service staff were very efficient and provided good customer servicr.. More
by SALLY_LEE
Employees Worked With
Do not remember service person.
May 03, 2021
A wonderful experience. No pressure. I feel like I got a fair deal and that I was connected to a vehicle that meets my needs perfectly. I am going to enjoy this vehicle for several years and then it's ba a fair deal and that I was connected to a vehicle that meets my needs perfectly. I am going to enjoy this vehicle for several years and then it's back to Lexus for an upgrade. :-) More
by JALAUNDA
April 30, 2021
I wasn’t able to get the car I wanted but They helped me find a car I loved in my budget with no pressure or hassle find a car I loved in my budget with no pressure or hassle More
by CCruz123
Employees Worked With
April 30, 2021
It's the only Lexus dealer around or I'd find someone who Else not happy with the way thay do business nice people bad work who Else not happy with the way thay do business nice people bad work More
by MECHANIC1616
Employees Worked With
April 30, 2021
Service Writer Brandy and her crew are the best! While waiting for my car, Chuck Baccarella and Internet Manager Kent Owens updated me on the current and future lineup of new Lexis’ Great crew! waiting for my car, Chuck Baccarella and Internet Manager Kent Owens updated me on the current and future lineup of new Lexis’ Great crew! More
by Love my LS500
