From our very first hello to walking out with our new GS, Laurie Isaacs was thoroughly helpful, knowledgeable, patient, no pressure, and absolutely straightforward. Even when I noticed a price error after our verbal price agreement, she fixed it instantly without question, with total genuineness and professionalism. Lexus of Towson will be the dealership of choice when we purchase our next Lexus. Two Lexus ago, we had a pressure-packed, deceptive, unreasonable experience at a different Lexus dealership (far to the north). It was night vs. day with Lexus of Towson (also extremely professional on the financial processing and paperwork). . . and Laurie Isaacs was the day's bright sunshine. The car is of course tremendous!