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Lexus of Wesley Chapel

Wesley Chapel, FL

Overview
Employees
Reviews
Vehicles
4.9
2,621 Reviews
At Lexus of Wesley Chapel, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. Lexus of Wesley Chapel offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities. That's the Lexus of Wesley Chapel difference.
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5350 Eagleston Blvd

Wesley Chapel, FL

33544

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Showing 2,621 reviews

October 15, 2022

Great experience, even though my time was limited, they helped me find an excellent vehicle More

by Lori.miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Cohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2022 -

Lexus of Wesley Chapel responded

Hi Lori.miles, Thank you for taking the time to share your thoughts here on DealerRater. We are pleased to hear that your needs were met and we were able to do so in a timely manner. We hope to see you soon!

October 14, 2022

Great customer service! No high pressure sales. Plan for the day was comparison shopping, change of plans and am now part of the Lexus family 💛 More

by Ghelfi4123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rex Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vallejo, Tracy Magosin
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Oct 17, 2022 -

Lexus of Wesley Chapel responded

Hi there Ghelfi4123, We want to thank you for taking the time to share your kind words. We are thrilled to welcome you to the Lexus of Wesley Chapel family. Customer service is at the foundation of who we are and our guests are they core. Please enjoy your new vehicle!

October 14, 2022

Great, sincere interpersonal skills. Easy to deal with, asset to Wesley Chapel Lexus. Recommend to anyone!! More

by bauerjfhomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Tickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lomanto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pettus, Emily Luckey
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Oct 14, 2022 -

bauerjfhomer responded

We arrived at the Wesley Chapel Lexus dealership to meet with the super tenacious, thorough, caring salesperson we had been negotiating with 4-days in a row on the phone, 42 miles away! From the time we walked into the dealership, we were greeted by the entire staff, Management, sales and admin. I have never felt so at home and relaxed with my decision to be at this dealership. We connected with Emily... Emily had copious notes from our telephone discussions. Simon introduced himself, great discussion. We were ready to close. While Emily was waiting for finance, she introduced us to the wonderful Cafe' , Service writer, parts dept personnel, and choice of two waiting areas while servicing a vehicle. Emily introduced us to so many employees. At this point I was thoroughly pleased we chose this dealership! #1 Emily , #2 the overwhelming attitude of those we met! "SHOUT OUT TO TIM SMITH" -GO ARMY TIM... This experience was unique to me as I have visited numerous dealerships in my life. I am an obsessive CAR ENTHUISAST. Now that we were indoctrinate, the best is yet to come!! Travis in Finance was a pleasure to deal with, great interpersonal skills.next- Emily said "Lets meet your new vehicle" As we enter the delivery area, a beautiful collection of dealer employees, Clapp loudly, cheer and congratulate us on our new purchase. Wow, I might have been emotional at that point. "HAPPY CUSTOMERS TELL A NUMBER OF OTHERS ABOUT THEI EXPERIENCE" To: the entire staff of this Dealership =GOD BLESS YOU ALL. Jim and Marlene Bauer. addendum, As we sat in the new vehicle (5:45 PM) Randy approached us to insure everything was ok. I mentioned the Lexus logo door lights on previous vehicle. (I purchase them after mkt). Randy said drive to other vehicle, that he would swap out .So while Randy performed manual labor Jim from sales jumped in back seat to increase my knowledge of Nav system. he accomplished and reiterated "Tiffany the support person" who travels to our home to cover all technical aspects of our vehicle!! couldnt ask for more-

Oct 14, 2022 -

bauerjfhomer responded

to- Lexus Westley Chapel attn Emily Luckey

October 14, 2022

Gary, made our experience very enjoyable. I would highly recommend this dealership as well as his services. More

by Edhill37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Anable
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October 12, 2022

As we all know buying a new vehicle is stressful. However, Charles made trading my 2020 RX350 virtually painless. He was very knowledgeable and personable. (He laughed and joked with my 86 year old More

by arx2969mln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Calise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Herd
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Oct 12, 2022 -

Lexus of Wesley Chapel responded

Hi there Michelle and Roger, We are so pleased to hear that your time with Charles was exceptional. We truly appreciate you taking the time to share your experience. We look forward to seeing you in the future. Please enjoy your new vehicle!

Oct 12, 2022 -

arx2969mln responded

Thank you, we will.

October 11, 2022

Could not be any happier with the purchase Of my new Lexus vehicle with this dealership More

by ault6799
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Calise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Roberson
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Oct 12, 2022 -

Lexus of Wesley Chapel responded

Hi ault6799 Your joy brings us joy! We are so happy to hear that you are loving your new vehicle and the experience you has with us! Thank you for your kind words!

October 10, 2022

This is the first time we went to Lexus dealership in Wesley Chapel Beautiful decor and contemporary look We were welcome by staff and promptly meet with sale person We were impressed by quick respo More

by Hasan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Moll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Cohn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vallejo
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Oct 11, 2022 -

Lexus of Wesley Chapel responded

Hi there Hasan, We are elated to hear that we earned your business. We want to thank you for taking the time to share your kind words. We look forward to working with you in the future. Please enjoy your new ride!

October 08, 2022

Arianna went the extra mile to help us. She texted additional photos of the vehicle since we were two hours away from the dealership and could not immediately stop in. When we drove down la More

by Kenneth and Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Herd, Arianna Wade
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Oct 11, 2022 -

Lexus of Wesley Chapel responded

Hi there Kenneth and Deborah, We would like to thank you for taking the time to review us here on DealerRater. We are beaming to hear that Arianna provided a next level experience. We are looking forward to seeing you in the future!

October 06, 2022

Tracy was so knowledgeable and was so patient. Sh was enjoyable to work with and really went out of her way to assist us. More

by sajid Yussuf
Recommend Dealer
Yes
Employees Worked With
Tracy Magosin
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Oct 07, 2022 -

Lexus of Wesley Chapel responded

Hi there sajid Yussof, Thank you for sharing the kind words of the experience you had with Tracy. We hope to serve you in the near future. Please enjoy your vehicle!

October 06, 2022

Super easy and fast great deal Nice car selection and great staff love the cars More

by Elfallaltamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Vassios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the manager amazing , Emily Luckey
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Oct 07, 2022 -

Lexus of Wesley Chapel responded

Hi Elfallaltamer, We appreciate you taking the time to share your experience with Lexus of Wesley Chapel. It is our absolute pleasure to provide the best car buying experience. Please enjoy the ride!

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