Liberty Bay Auto Center

GREAT SERVICE AT LIBERTY BAY! I came back to liberty bay, Poulsbo, Wa because of Colton Meakin. Colton was extremely courteous and extremely patient with me and my husband. I would I came back to liberty bay, Poulsbo, Wa because of Colton Meakin. Colton was extremely courteous and extremely patient with me and my husband. I would reccomend seeing Colton Meakin to buy any car. I was looking for the right car for 3 months, but I came back to liberty bay because of Colton. More

High quality used cars This is our 4th car purchase from Liberty Bay. They seem to only carry top quality used cars. Every time we go there with a car In mind, we end up com This is our 4th car purchase from Liberty Bay. They seem to only carry top quality used cars. Every time we go there with a car In mind, we end up coming home with something better. More

Linda May is the best salesperson! Linda May was wonderful when I was looking for my new car. She listened to what I wanted in a new vehicle and what price. She helped find just what Linda May was wonderful when I was looking for my new car. She listened to what I wanted in a new vehicle and what price. She helped find just what I was looking for and helped with the negotiations. I drove home in my new Nissan Rogue. I love my new car! I will be recommending family and friends to buy their new car from Linda May! More

Liberty Bay?? The BEST ! My car got toasted in a car crash, I had to look for new wheels. I don’t particularly enjoy car shopping, its time consuming and one never knows how i My car got toasted in a car crash, I had to look for new wheels. I don’t particularly enjoy car shopping, its time consuming and one never knows how it will turn out. I have read in blogs that some dealers have changed the deal (the price agreed) at signing time. But it had to be done. I drove from Woodinville to Kirkland, to Lynnwood to Seattle to Puyallup, same issue, can’t answer a simple question: What is the best you can do, what is the rock bottom price for the car I’m interested in? Replying with a silly smirk on their face was, well what are you prepared to offer? Bloody xxxx, mind games! Then I saw the car I wanted, in Poulsbo, WA. I called, asked the same question, and BOOM I got the answer. I took the ferry over to Poulsbo, ended up being later than I thought, still doors wide open, car parked in front, AC on, waiting for me, NICE! Met Kevin, took the car for a spin, all good, got the paperwork done, they filled it with gas, they even filled my rental with gas! We dropped the rental off, I was on my way home, DONE! If you are looking for above average service, common sense and curtesy Liberty Bay is the place to go. Ask for Kevin, he will take care of everything. No stress, no dumb xxx questions they do what they say will do and more. It was a stress less experience, just how it should be. More

Quick and attentive service The team at Liberty Bay Auto Center is amazing. I had an incident where a mattress flew off the vehicle in front of me on the 3, then became lodged u The team at Liberty Bay Auto Center is amazing. I had an incident where a mattress flew off the vehicle in front of me on the 3, then became lodged under my car. A few minor damages occurred so I dropped in at Liberty Bay Auto Center to see if they could quickly take a look. I didn't have much time as I was running to a meeting, however Tom Diefendorf and Mike Vild immediately assisted me. They confirmed that the damages were minor, which was a huge relief, and quickly made some fixes to put pieces back into place so I could get back on the road. More

Very easy and relaxing buying process! We had a great experience buying a car from Dan and Liberty Bay...no pushy or high-pressure sales; just very helpful and easy to work with. We knew We had a great experience buying a car from Dan and Liberty Bay...no pushy or high-pressure sales; just very helpful and easy to work with. We knew what we wanted, which helped, but the whole process only took a couple of hours and we were on our way. Dan even set-up my bluetooth connection for my iPhone! More

Wonderful staff Great service. Great atosmphere. Dan Pacut is by far the best! He always provide wonderful service, very honest and easy to work with. I recommend him Great service. Great atosmphere. Dan Pacut is by far the best! He always provide wonderful service, very honest and easy to work with. I recommend him to anyone looking for a vehicle!!!!!! Appreciate all you've done for our family Dan!! More

Wonderful staff. Personal attention. The folks that work for this wonderful family owned dealership honestly care about you and your experience with them. Many employees have been there o The folks that work for this wonderful family owned dealership honestly care about you and your experience with them. Many employees have been there over 20 years. That says a lot about the way the owners treat their employees. I had my car detailed and it came back looking almost new. Great job. We bought a used vehicle also and it looks brand new yet is a 2013. They are very fair with trade in value and very friendly in the negotiations process. I can't recommend them enough. wonderful company and great team of employees. They obviously love to work there. More

THE BEST EXPERIENCE WE HAVE EVER HAD ! This was an exceptionally amazing experience buying a car from Liberty Bay Auto Center. I will forever only buy my vehicles from them! I hated visitin This was an exceptionally amazing experience buying a car from Liberty Bay Auto Center. I will forever only buy my vehicles from them! I hated visiting Auto Malls and Dealerships because I always and felt overwhelmed and pressured by salesman. NOT my experience here! I was so pleased and surprised with the car buying experience I received at Liberty Bay Auto Center. I had the pleasure of working their General Manager, Tom Diefendorf, and Carol Ost, who personally assisted me. From the moment my husband and I walked through the doors, we felt like family. Tom Diefendorf greeted us and offered us a beverage. Tom introduced us to Carol Ost who would assist us. Carol Ost began by first giving us a tour and introducing us to the different departments. She then sat with me and asked what it was I was interested in. I had my eye on a 2013 Lexus RX350 SUV that I had researched on the internet. Carol walked me out to the exact vehicle I was looking for. Carol was very knowledgeable and answered all my questions. She then handed us the keys so we could take a test drive and get a feel for the car. We fell in love with the car! Tom Diefendorf and Carol Ost worked with us on the purchase price and made the process of buying a new car fun and easy. NO STRESS!!! Everything was seamless and organized. After deciding to purchase the car, Carol introduced us to Jeremy Dogeagle in the Financing Department. Jeremy Dogeagle was also a pleasure to work with, and walked us through financing (no pressure tactics here either). Jeremy was fun, super nice, and answered all my questions. Such an easy process and the Lexus came with a 48 hour money back guarantee. After our pleasant experience with Jeremy, we met back up with Carol Ost. Carol then took the time to sit with me and my husband in the car and go over every inch/button. Carol even helped me link my phone to the car. I never thought the process of buying a new car would be this fun and stress free. My experience was truly exceptional, and I cannot say enough amazing things about Liberty Bay Auto Center and Tom Diefendorf, their General Manager. Everyone we met was awesome. I would also like to say that I have never been to a Dealership or any business really where I met the owners of the business. The owners, Dean & Sherri Church, and the employees are all gracious and genuinely loved their jobs. My husband and I kept commenting to each other how happy all the staff was to be at work. Tom Diefendorf and the team are definitely doing something right in more ways than one. Here is the amazing part; We live in Bellevue and they delivered the Lexus to our home in Bellevue without blinking an eye. I will be a customer forever!! More

Letter of Thanks to Liberty Bay Auto Center Tom Diefendorf, General Manager Liberty Bay Auto Center 20201 Front Street NE Poulsbo, WA 98370 Dear Tom, When we talked recently I did not t Tom Diefendorf, General Manager Liberty Bay Auto Center 20201 Front Street NE Poulsbo, WA 98370 Dear Tom, When we talked recently I did not tell you that part of my career I was a Customer Service Manager for a major retail store and I remember often taking action in support of our customer in the way you did today for us. It always worked out best and you proved it today. Thank you for your generous, favorable resolution to our problem with our Mazda 6. Because your company prides itself in customer service and has the best service reputation in North Kitsap we came to Liberty Bay Auto Center for our car purchase, started working with Doug and he put us with a salesman. Overall they made the purchase easy. We also have had three oil changes since the purchase at your shop because my wife insisted on using your quality service. We are not sure when we will trade in our Mazda 6 but we will come to you first when we do. With the friendliness and "we stand behind our cars” attitude of your entire organization we are more than willing to "kick some new tires" with you and your staff. Thank you again. Jerry and Sandi U More