Over Easter weekend my 2014 Avenger started to develop a major oil leak (due to a third party oil change breaking something). The service department was very pleasant to deal with. They were able to determine what was wrong and get it fixed in just 1 day. I then asked them to look at something 2 other dealerships (including the one I bought it from) had said nothing could be done(severe road noise coming in from the driver side door seal). They found the issue and replaced the gaskets on the door. This took an extra day, but was well worth it. When it was all said and done, I was out nothing (as covered by warranty), and have a great experience with them. If that is an example of their service, I will drive an hour to deal with them compared to the 3 dealerships I live near. The closest one to me is a NIGHTMARE and I would never go to due to extremely poor customer service!