Liberty GMC - Service Center

Quality Service A Hallmark Liberty GMC has a superb service department. Its staff members want done what YOU want, not what they want. I've had 10+ regular maintenance sessions Liberty GMC has a superb service department. Its staff members want done what YOU want, not what they want. I've had 10+ regular maintenance sessions for 3 cars, and each was handled efficiently, professionally and with maximum courtesy on the part of the representative. They always seem to have available appointment times when I need them, as long as I call ahead - which is only the smart thing to do. I would recommend Liberty GMC's service department to anyone with a GM product. More

Amazing Warranty Work! Needed a warranty fix and Jessica was spot on getting the car in to service and even got us a loaner car while our vehicle was being worked on. Thank Needed a warranty fix and Jessica was spot on getting the car in to service and even got us a loaner car while our vehicle was being worked on. Thanks Jessica and Sam! More

In for periodic service The shop was very busy but the service was quick, professional and complete. Oil change, fuse replacement, tire rotation, wheel sensor reset and a wa The shop was very busy but the service was quick, professional and complete. Oil change, fuse replacement, tire rotation, wheel sensor reset and a wash. In and out in an hour. Steve Okeson, the Service Writer was Great as always!! More

Great service! Brought my 2011 Acadia in for regular service, 2 GMC recalls, and an issue I was having with the steering column. Sam checked me in at the scheduled t Brought my 2011 Acadia in for regular service, 2 GMC recalls, and an issue I was having with the steering column. Sam checked me in at the scheduled time. Went very smooth. Liberty provided me a loaner car for the day. Later in the day Sam called to update me that they had found some other issues & the vehicle would not be done til the following morning. He also said to just keep the loaner til then. He called the next day to inform me the car was ready for pickup. All of the requests were completed & they also found another problem that was taken care of also. Very professional, friendly service at Liberty GMC. More

Amazed! I have used dealership service depts. in the past and really had miserable experiences. Matt was OUTSTANDING. He greeted me when I arrived and provi I have used dealership service depts. in the past and really had miserable experiences. Matt was OUTSTANDING. He greeted me when I arrived and provided exceptional customer service with a smile. I have had several services with Matt and have always left you dealership with a smile on my face. Bobby, my sales representative, said that Matt was excellent when I bought my 2013 Terrain, and he was right! Cudo's to a really great service center. More

Service work repairs Had to bring in my 2013 GMC Terrain for the second time due to a reoccurring oil leak. This time they were able to pinpoint the 'real' issue. They had Had to bring in my 2013 GMC Terrain for the second time due to a reoccurring oil leak. This time they were able to pinpoint the 'real' issue. They had it fixed and returned my car back to me the next day. I was sorry that I had to make two visits for the same problem, but glad they were able to fix the problem. More

Unknown engine noise Matt was great at pen pointing the issue with my engine noise and providing an estimate. The work was completed before I expected it. When I arrived Matt was great at pen pointing the issue with my engine noise and providing an estimate. The work was completed before I expected it. When I arrived to pick up my car Matt met me and explained the work along with the safety chech of the car. Thanks Matt. More

Buying and servicing at Liberty GMC My husband and I have had a great buying and service experience with Liberty GMC. We have never bought off the showroom floor before with Bobby as our My husband and I have had a great buying and service experience with Liberty GMC. We have never bought off the showroom floor before with Bobby as our salesman taking care to answer all our questions and was very helpful. There were no pressure tactics or any other typical salesman nonsense.The service department has been very good about keeping us updated on services needed for our vehicle. The only improvement would be the cost of services rendered. More

Repair We had a small problem with the rubber seal around the drivers door...Upon contacting Sam G, he set up an appointment..we took the car in and the repa We had a small problem with the rubber seal around the drivers door...Upon contacting Sam G, he set up an appointment..we took the car in and the repair was done in a timely matter and we were very satisfied with the service...Gerri and Dennis Pederson More

Routine maintenance I brought my GMC Acadia in for routine maintenance (oil change and tire rotation) and was very pleased with my service advisor, Matt. I received my ve I brought my GMC Acadia in for routine maintenance (oil change and tire rotation) and was very pleased with my service advisor, Matt. I received my vehicle back in the time promised and the whole process was quicker with Liberty than it was for the same service provided by another dealership on my wife's vehicle just the week prior. Definitely exceeded my expectations. More