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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.7
3,372 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,372 reviews

May 24, 2024

Mngr and salesperson rude and condescending. They walked away when I tried to address what they called “mis-communications”. This was after I bought vehicle. Never showed me vehicle until after More

by MAUREENACV
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Santamaria, Semir Osmanovic
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Jun 01, 2024 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Maureen, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

May 24, 2024

Good customer service, and a quick financing process. Robbie was patient as I decided which Accord trim level that I wanted to proceed with. More

by Ryanlynch16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Liberty Honda responded

Thanks for your feedback on your recent visit to Liberty Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

May 23, 2024

Explaining policy in simple terms that easy to undestand and comprehend, very helpful, staff are commendable More

by emmyequina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you, Emmy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

I have always received very courteous and professional service. The waiting time is not too bad and the amenities help bare with the wait. More

by Jose.negron2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you, Jose, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2024

Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 22, 2024

I’m very pleased with this dealership. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. More

by PNETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 22, 2024

Chloe is amazing! She took care of me. She Always does! Give her a promotion!! More

by TAMCBFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Liberty Honda responded

Thank you for the kind words for Chloe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

May 22, 2024

The customer service was outstanding, Thank you . The advisor was very helpful.snd he addressed point check in my car , my car is very happy More

by VALERIEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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May 28, 2024 -

Liberty Honda responded

Valerie, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 22, 2024

I thought it was little expensive, l now have put more into this car probably could have purchased a newer model More

by ADDYOLVERA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svyeta Reish
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May 28, 2024 -

Liberty Honda responded

Thank you for your review. We strive to ensure that all of our customers leave happy, and we are disappointed that your experience has not measured up to your liking. We will happily respond if you want to call us to discuss this.

May 22, 2024

Liberty Honda provides great customer service. All personnel are helpful and easy to work with. More

by CindyK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda; we look forward to having you as one of our valued customers for many more years!

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