Lincoln of Cincinnati
Cincinnati, OH
Filter Reviews By Type
Showing 306 reviews
From the moment I walked in Greg created a great experience for me. The entire process went smoothly. I am used to a stressful experience when it comes to buying a car but instead it was a pleasur experience for me. The entire process went smoothly. I am used to a stressful experience when it comes to buying a car but instead it was a pleasure. I felt like he was committed to making sure I got exactly what I wanted on my terms. More
Greg was extremely courteous and professional throughout the entire car buying process. I felt at ease with him and I didn't feel the enormous pressure to buy immediately like I have by other salesman. Over the entire car buying process. I felt at ease with him and I didn't feel the enormous pressure to buy immediately like I have by other salesman. Overall, I'm a very satisfied customer! I will not hesitate to refer my family and friends to Greg. More
Arlene was fantastic. She listened to my must haves and made sugestions that helped me find my dream car. I am so pleased with my MKZ made sugestions that helped me find my dream car. I am so pleased with my MKZ More
Everyone I have worked with between service and sales is wonderful. They have been very prompt on keeping me informed, returning phone calls and going to extra mile to make me feel welcome. We have built a wonderful. They have been very prompt on keeping me informed, returning phone calls and going to extra mile to make me feel welcome. We have built a strong relationship and I will recommend to others. More
Pete was fabulous...he took the time to demonstrate the key features of the MKX before and after the test drive. The day of my purchase additional features were described, he sync'd my phone and garage do key features of the MKX before and after the test drive. The day of my purchase additional features were described, he sync'd my phone and garage door opener as well as reviewing the touch screen and owners manual. Lisa had all my paper work prepared and ready to go which made the process very smooth. Additionally Doug and Pete gave me a tour of the facility so I would feel comfortable when I came in for my free oil changes and service. Everyone was so nice. I felt like I got a great deal and was a pleasant experience...I am enjoying my new MKX!!! More
Tim, Greg, and Andy are great guys to work with! They had everything ready and all the paperwork ready to go! All I had to do was sign my name! Montgomery Lincoln has a lifetime customer in me! Great job, Gu everything ready and all the paperwork ready to go! All I had to do was sign my name! Montgomery Lincoln has a lifetime customer in me! Great job, Guys! More
I am giving Montgomery Lincoln a GREAT rating because of the professionalism exhibited during my buying experience. I had been searching for a used SUV for over 3 months, through both private and dealer sa the professionalism exhibited during my buying experience. I had been searching for a used SUV for over 3 months, through both private and dealer salesman and NO ONE came close to showing me the kindness and respect I received from Montgomery Lincoln. I was only spending $7000 on a vehicle and a lot of dealerships acted like I was not a valued customer. I had a negative attitude going into Montgomery Lincoln because I was very skeptical that they would care about me since this is a very high end dealership who normally does business with elite clients, but I got the exact opposite. From the moment I walked the lot, I was treated with a sincerity to find me the right car that I had been searching for. Mr. Verbitski displayed the professionalism that I had been hoping for since I began my used car search. He met all my expectations and even allowed me to take the vehicle across town to my mechanic to have it inspected...most dealerships frowned when I made this request, but Pete made me feel at ease. Needless to say, the next time I am looking to buy a car I will go to Montgomery Lincoln first. I STRONGLY recommend any buyers that have had bad experiences at other dealerships to see what the great people at Montgomery Lincoln can do for them. More
We had taken our pre-owned Ford Explorer in for the free oil change they offered when we bought the truck. We were also experiencing an issue with our brakes. Sometimes the brake light would remain on aft oil change they offered when we bought the truck. We were also experiencing an issue with our brakes. Sometimes the brake light would remain on after we exited the vehicle. We'd then have to adjust the pedals with the button on the dash and tap the brake peddle for the lights to go out. We'd have to do this several times before the brake lights would finally go out. We asked them to check it out and they called and said it would be $95 just to check. But when we picked up the vehicle it was no charge. They told us it was a pinched wire and fixed it and we haven't had the problem since. This is the kind of service that encourages folks to return for more business and recommend the dealership to others. We've been very happy with our purchase and needless to say, with the service as well. More
We had an Excellent sales and service experience. We plan on buying our next vehicle here as well. I also really like the new building/location. on buying our next vehicle here as well. I also really like the new building/location. More