Lithia Chevrolet of Redding

maddening! Too much to put here, but essentially, they sold me a car with a bad transmission but wouldn't concede that it was bad. They agreed to flush the tra Too much to put here, but essentially, they sold me a car with a bad transmission but wouldn't concede that it was bad. They agreed to flush the transmission fluid but only changed it partially. When brought to their attention, they agreed to take it and flush the system. I dropped it off, but when i went back the next day to pick it up, it was not touched, and there was no staff to tend to the mishap (it was a saturday). Two days later the car leaves me on the side of the road with a blown transmission. The Ford dealership where the car was towed said Lithia had overfilled the transmission fluid, it got hot and blew out the "vent", causing irreparable damage internally. Lithia wouldn't agree that the transmission was bad when i got the car OR that they had done anything wrong to make it ultimately fail. Their customer service is nonexistent, messages do not get to their destination, phone calls are not returned, and there is a general disorganization about the service department. First time i ever lost my **** at a business in front of other customers 😡 More

Dave and Louis at Lithia Chevrolet in Redding were awesome they got us into the truck we wanted and then some thanks you guys! at Lithia Chevrolet in Redding were awesome they got us into the truck we wanted and then some thanks you guys! Merrissa & Tommy More

Great experience Very good and compassionate service! Mark did his best to give us the best possible deal. Great man! Thank you Chevrolet. We enjoyed our visit! Very good and compassionate service! Mark did his best to give us the best possible deal. Great man! Thank you Chevrolet. We enjoyed our visit! More

Return Shopper Mark Wecker was such a great help the first time I bought a truck from Lithia, I HAD to reach out to him again for my family's new need. Mark took the Mark Wecker was such a great help the first time I bought a truck from Lithia, I HAD to reach out to him again for my family's new need. Mark took the time to talk to me about what I needed then gave me multiple options to choose from. He knew about the different options the vehicles had and when it came time to put a deal together he was able to help me stay in my budget! More

Excellent service Excellent customer service great communication skill .Christian went out of his way to make us comfortable make sure we had seats to sit in and someth Excellent customer service great communication skill .Christian went out of his way to make us comfortable make sure we had seats to sit in and something to drink like water or coffee More

Very Happy! Brianna was new to Lithia but was very friendly and helpful. Enjoyed our experience there once again. Error in paperwork caused a small hiccup but end Brianna was new to Lithia but was very friendly and helpful. Enjoyed our experience there once again. Error in paperwork caused a small hiccup but ended up working it out the best we could. Thanks you for great service! More

Great experience Everything went smoothe. Great experience! I would recommend buying from here. The team was kind and helpful! We never felt pressured. We called and s Everything went smoothe. Great experience! I would recommend buying from here. The team was kind and helpful! We never felt pressured. We called and scheduled an appointment and they were ready for us! More

Recall service All I can say is every time I have service appointments at Lithia they are the friendliest people I ever deal with.. very cheerful and they get me in All I can say is every time I have service appointments at Lithia they are the friendliest people I ever deal with.. very cheerful and they get me in and out as fast as possible.. More

Good experience ! No pressure to purchase the vehicle we were interested in. Josh came in after his shift was over and made sure the vehicle was ready to pick-up. You w No pressure to purchase the vehicle we were interested in. Josh came in after his shift was over and made sure the vehicle was ready to pick-up. You where selling so many vehicles that evening we had a wait for some time before getting to the sales manager. We did feel like we received a fair deal. More

Great staff Cameron Watt went above and beyond! Came in on his day off to make sure the truck was delivered. Sales manager made me a great deal and financing was Cameron Watt went above and beyond! Came in on his day off to make sure the truck was delivered. Sales manager made me a great deal and financing was smooth! Thanks again! More