Lithia Chrysler Jeep Dodge Ram of Grants Pass
Grants Pass, OR
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Great people Jason Kennedy is the service advisor at the GP Dodge dealer, He is very helpful and adviseses you what your problems are and what is going to do to fi Jason Kennedy is the service advisor at the GP Dodge dealer, He is very helpful and adviseses you what your problems are and what is going to do to fix these problems........he is a credit to the Chrysler corp. Wes Fauver who is the service manager I feel is a dedicated person and is trying to help customers with problems that may arise out of Chryslers screw ups......I feel he is trying to do a good job. and do it with good results for the customer....... More
They overcame an impossible task Traveling though driving a almost new Ram truck. The water pump went out. There were no pumps available in the enature system. Dodge had them on back Traveling though driving a almost new Ram truck. The water pump went out. There were no pumps available in the enature system. Dodge had them on backorder for the next month. The service departmentry went the extra mile. They were willing to take one from a new truck but Dodge corporate said no. They found the only pump in the USA in Utah. They made arrangements to get it here ASAP and get it installed. They were concerned about me getting stuck and my Comercial company losing revenue. There service manager Wes and my service advisor Andrea are the best. You can trust them to take good care of you and treat you fairly. More
Best Service All I can say is Andrea Medlin and all of the team that works with her are the best. Would highly recommend Lithia Dodge to everyone. GREAT EXPERIENCE All I can say is Andrea Medlin and all of the team that works with her are the best. Would highly recommend Lithia Dodge to everyone. GREAT EXPERIENCE!!!!!!!!!!!!!!!!! More
Always do their best to make customers happy Wes, the head of the service department is top notch! He always does everything he can to make things right, and make sure the customer is happy, alo Wes, the head of the service department is top notch! He always does everything he can to make things right, and make sure the customer is happy, along with a good reliable vehicle! More
An easy and friendly new truck purchase I called lithia dodge in grants pass to inquire about a 2014 ram 2500 truck. I spoke with the sales manager who was very friendly and said if I came I called lithia dodge in grants pass to inquire about a 2014 ram 2500 truck. I spoke with the sales manager who was very friendly and said if I came in he would make my purchase easy, if I decided to buy. I thought that I had heard that before, but when I arrived the sales manager came out introduced himself and introduced me to travis and Josh. Both these sales associates were professional and fun to spend time with. They did not have the truck I wanted but they were able to get it from another dealer 30 miles away the same day and at a lesser cost than I had expected. I would recommend giving this dealership a chance. I would . More
I have worked with Larry several times and always look for him when I am buying. He is low pressure and goes out of his way to find what I am looking for. for him when I am buying. He is low pressure and goes out of his way to find what I am looking for. More