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Lithia Chrysler Jeep Dodge of South Anchorage - Service Center

4.8

244 Lifetime Service Reviews

9600 Old Seward Hwy, Anchorage, Alaska 99515

244 Reviews of Lithia Chrysler Jeep Dodge RAM of Anchorage - Service Center

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January 18, 2019

"Service department. Oil change and valence replacement "

- PaigeH732

I was being seeing for my oil change and valence replacement. Clayton is always accommodating and promised to have to my car done the following day and did so.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Clayton McCurdy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Allen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Ellert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tonya is an absolute sweetheart and always welcoming and helpful. Clayton is always helpful and easy to work with. Kenny the patriots suck but you’re always friendly and accommodating.
January 15, 2019

"Great experience "

- Tundrayetti

I brought a car in for an oil change. The service went quick and I didn’t have an appointment set. I was able to get into the quick change and it was quick. There was some additional work that was found to be needed. I was able to set up a service appointment for a future date.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Keoni Heller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Exceeded my expectations "

- 88888888

Did a fine job on servicing my truck and exceeded my expectations for a cost that was far under what I expected for the service I asked for

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clayton McCurdy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Saturday service crew
December 29, 2018

"Great service"

- Vrablik3

After a failed attempt to service my truck because of a natural disaster Tony was quick to get me back in and complete my service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Allen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 26, 2018

"Battery replacement"

- JShelton

Lithia provided excellent customer service during my visit. My sales representative Bob Fudge walked me through the process and assisted with coordinating my service. Highly recommend Bob as a sales representative and Lithia for their service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob Fudge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 24, 2018

"Extremely professional and courteous service "

- Edubb

Stopped by for oil service on the last weekday prior to Christmas. I think everyone was, like me, wanting to get their cars looked over prior to hitting the road. They were very busy, and I initially wondered if I’d made a mistake. The wait ended up being half their initial estimate, the waiting area was pleasant, and the employees were all smiles. It was a pleasant experience all around.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keoni Heller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 22, 2018

"Recalls"

- Lucas

Very quick turn around time on completing 5 recalls and a check engine light. Very helpful in finding the right size tires needed for my truck

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Ellert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"1st visit"

- Akcoveys

First time into this dealer, and I was treated with a smile from Tony that continued throughout the entire process. They were quick, communicated well, and did a thorough job, even though it was mostly warranty work they werent making money on. I am glad I got a job close to this dealer, I look forward to returning in the future!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Allen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : whoever gave me a ride
December 11, 2018

"Oil change"

- Dorado0177

Service was fast and Keoni didn’t push any Unnecessary things on me. The only thing that I was told to buy soon was an air filter but didn’t push to but now

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keoni Heller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 09, 2018

"Service "

- Evet

I recently visited Lithia dodge and Clayton always is professional and gives me great service whenever needed. I will recommend this dealership to anyone there.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Clayton McCurdy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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