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Lithia Hyundai of Reno

Reno, NV

4.3
3,599 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,599 reviews

April 15, 2024

Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo More

by OSMARZ2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efren Gonzalez-Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
Apr 16, 2024 -

Lithia Hyundai of Reno responded

¡Muchas gracias por tu recomendación y tus amables palabras hacia Cesar y nuestro equipo en Lithia Hyundai of Reno! Estamos aquí para ayudarte siempre que lo necesites.

April 15, 2024

The sales department is the worst I have experienced before . I have been with you guys for many years and this was the worst year yet. More

by ANGELAMISSMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Ferris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Lithia Hyundai of Reno responded

Angela, I was able to respond to you directly so that we can further address your concerns. Please feel free to contact me with any additional questions that you may have. Scott Robert - Customer Relations Manager

April 15, 2024

The folks there are super friendly and when Luke was unavailable, others were able to answer questions. Devon and Ryan remembered us and greeted us in a positive manner even though we dealt mainly with More

by PGONTHE10TH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Lithia Hyundai of Reno responded

We're delighted to know that our team at Lithia Hyundai of Reno was able to provide you with a positive experience! It's great hearing how Luke, Devon and Ryan were all helpful. We will surely pass along your kudos. Safe travels until our next meeting!

April 14, 2024

Extra special great. Salesman was exceptional and support staff was very, very nice and personable. More

by RLEOTLEONARD7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Apr 15, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We value your kind feedback concerning your car-buying experience. Should you ever need anything else, please let us know. Enjoy your new ride!

April 14, 2024

Lance was very professional. Very satisfied. Always kept me updated with the car status daily More

by Mark Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Hyundai of Reno responded

Hi Mark! We are thrilled to learn about the excellent communication provided by Lance. We will always work hard to provide you with a top-notch dealership experience. Until next time, safe travels.

April 14, 2024

Disappointed in the dealership service department and some of the workers in the department itself. More

by Sporty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Olsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Lithia Hyundai of Reno responded

Hello, We are saddened to see that your visit did not meet your expectations. We pride ourselves on providing excellent customer service. It is unfortunate to see that you had an experience contrary to what we are known for. If there is anything that I can do to improve your recent visit, please give me a call so that I may further assist you. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

April 13, 2024

Incredible service with knowlegible, friendly staff. Go well beyond what is expected and treat their loyal customers with a nice blend of respect and attentiveness. Always get the desired results. La More

by SEAN.THERIAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Hyundai of Reno responded

Sean, we're delighted to know you had such a positive experience with Lance and the rest of our team at Lithia Hyundai of Reno. We always aim for top-notch service! Please reach out if we can ever be of assistance in the future. We look forward to serving you for years to come.

April 13, 2024

Trisha is very helpful, friendly and efficient. I was very satisfied with my maintenance appointment. More

by Judyboxer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Hyundai of Reno responded

We're glad to know Trisha was able to assist you efficiently during your maintenance appointment at Lithia Hyundai of Reno. Your satisfaction is our top priority and always will be when you visit our team. Until next time, safe travels!

April 13, 2024

Everyone who helped me throughout this process was kind, professional, and caring. They made it easy and we’re very personable. More

by SETHWILKINS32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Hyundai of Reno responded

Seth, we're delighted to know our team at Lithia Hyundai of Reno made your experience smooth and enjoyable. Thanks for sharing this positive review. Please reach out if we can ever be of service down the road.

April 13, 2024

Always courteous although I traded up my car I asked that they check old car for a stainless steel cup and have not heard back. Matt Reed Was going to ask the tech if he found anything in there or to look in More

by DIAMNDCOWGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efren Gonzalez-Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lithia Hyundai of Reno responded

We appreciate your feedback and apologize for any confusion regarding your request. Please contact me so that I may further assist you and help you find the answers that you are looking for. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com