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Medford Volkswagen
Medford, OR
152 Reviews
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152 Reviews of Medford Volkswagen
September 01, 2023
My wife and I recently mad an offer on a 2013 Honda Civic sedan. They were asking 13,000, we agreed on 12,500 and went to sign the contract. We went in an office and the finance manager showed us a paper tha sedan. They were asking 13,000, we agreed on 12,500 and went to sign the contract. We went in an office and the finance manager showed us a paper that had the deal itemized. 12,500 + a warranty for 2,300 that equaled 15,000 and change due to the warranty and DMV costs. The finance manager told us that the only way they can sell us the car for the agreed price of 12,500 was if we bought a 2,300.00 warranty because they wouldn’t make any money on the deal. So they wouldn’t sell us the car for the agreed on price of 12,500.00. Very unethical to agree on a price then not sell said car unless you buy a 2,300.00 warranty ! Beware beware beware of Medford Voltzwagon, Medford BMW or Medford Nisan. They are all owned by the same owner. More
by Jerred
Employees Worked With
Brian Munoz
Helpful January 31, 2023
I bought me Cross sport in 2020, I have no complaints about the salesman or service. Today I called to get a new fob, I was quoted 305.00 for the Fob, and over 200.00 to program. Total over 500.00, Real about the salesman or service. Today I called to get a new fob, I was quoted 305.00 for the Fob, and over 200.00 to program. Total over 500.00, Really?? I just contacted and ordered the same Fob from Salem VW, the price of the Fob was 181.00 and 99.00 to program. I understand needing to make a profit, but this is unbelievable. The parts employee was very nice, but the prices were out of touch, and not competitive. More
by DF
Employees Worked With
parts , Ryan Brockmiller
May 28, 2021
Couldn’t be happier. We are in from out of town and 2019 Atlas overheated on Friday of Memorial Day. Four dogs in the car and worried…. they informed us and I feel confident in diagnosis. Zack spoke with ou Atlas overheated on Friday of Memorial Day. Four dogs in the car and worried…. they informed us and I feel confident in diagnosis. Zack spoke with our hometown service manager and all will be solved when we get back home. thank you!!!! More
by Jennifer
Employees Worked With
Zechariah Krzyzanski
November 24, 2020
Ryan, our salesman, was very approachable and easy to talk to, didn’t make us feel obligated to buy a car, show us different options, understood our needs and must haves and was respectful of our budget. talk to, didn’t make us feel obligated to buy a car, show us different options, understood our needs and must haves and was respectful of our budget. Overall the staff was very friendly and accommodating and our experience at Lithia Volkswagen was wonderful! More
by carmen_riveira
Employees Worked With
Brittney , Ryan Rasmussen, Jeremy Huffman
October 29, 2020
I had a positive and fantastic experience with my vehicle purchase! The staff was friendly, kind, patient, and knowledgeable. They were understanding and helpful with my young sons that were with me. They purchase! The staff was friendly, kind, patient, and knowledgeable. They were understanding and helpful with my young sons that were with me. They were able to accommodate my desire of purchase, and in the short time frame required. Overall, a very pleasant experience. Definitely recommend! More
by earthmama4
Employees Worked With
Eugene (Hunter) Favell, Megan Spang
October 29, 2020
I liked that I didn’t feel pressured and they were willing to negotiate price. I also appreciated that they took time with me and even allowed my husband to drive when I came back a second time with h willing to negotiate price. I also appreciated that they took time with me and even allowed my husband to drive when I came back a second time with him. More
by Janellmm
Employees Worked With
Ryan Rasmussen, Lillian Garcia
August 22, 2020
Hi, I have had a very interesting experience with this dealership. I bought a 2013 VW passate. I had it delivered to me in California. Then the check engine light came on on the way to the smog shop. Uh o dealership. I bought a 2013 VW passate. I had it delivered to me in California. Then the check engine light came on on the way to the smog shop. Uh oh. well they toke the car back that day and gave me a loaner car on the spot in California. that was 3 weeks ago my Passat tdi is still in the shop with an emissions system fault. BUT these guys have worked hard to get this car back to me. Used cars break heck new cars break all the time kinda the nature of the beast. Justin in service has worked super hard to get this car fixed for me and has kept me posted on all his attempts to repair the silly thing. They have given me a 2020 Tiguan for my family to drive and don't care how many miles I put on it. I have bought a lot of cars in my life and I have nevre had a dealership work this hard or be this nice when something goes wrong. Though the broken car is frustrating. I still give these folks 5 stars for the effort they have put into both making sure my family has a sold car to drive while mine is getting fixed and the effort they have shone in making sure the Passat has no more problems when it gets back to me. Good job Lithia of Medford Thanks for your help through this challenging sale. More
by Damian
Employees Worked With
Justin Beall
August 19, 2020
Horrible. I am still calling everyday to try and get simple problems fixed. They are polite but have a hard time getting anything done. They really don’t look like they have much to do but they don’t wa simple problems fixed. They are polite but have a hard time getting anything done. They really don’t look like they have much to do but they don’t want to help. More
by Adventrex
Employees Worked With
Stevaen Spang, Zechariah Krzyzanski, Meddie Loranzo
August 16, 2020
Everything was perfect! The service techs were very kind, understanding and prompt. They expedited the service as soon as my part came in. They knew that I was in an urgent situation being stuck in a kind, understanding and prompt. They expedited the service as soon as my part came in. They knew that I was in an urgent situation being stuck in another state when my car broke down arriving into Oregon. I have never had such a good service in my entire life with any other car I’ve owned. Even though I live six hours away, I want to bring my car all the way back up there when it’s due for its 60,000 mile maintenance. I have never had such a good service in my entire life with any other car I’ve owned. Even though I live six hours away, I want to bring my car all the way back up there when it’s due for its 60,000 mile maintenance. In my opinion, that says a lot considering I live 15 minutes away from a Volkswagen dealer here in Santa Rosa California. I sincerely appreciate everything they did for me. I also bought an extended warranty With your finance department and your finance guy Was extremely helpful and prompt as well. More
by Suz
Employees Worked With
Justin Beall, Jeremy Huffman
