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Lithia Reno Subaru - Service Center
Reno, NV
209 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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209 Reviews of Lithia Reno Subaru - Service Center
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April 22, 2015
Excellent Service was excellent as it always has been, I've moved back after being gone 3 years and am pleased that I did, GREAT Service. Service was excellent as it always has been, I've moved back after being gone 3 years and am pleased that I did, GREAT Service. More
by kkzfrog
Employees Worked With
Jphn Dake was the only one and great!
Helpful April 14, 2015
Fast and Friendly Every thing went smoothly and quickly on my warranty repair. Nice people. Nice work. I will be coming back here for future service needs. Thanks! Every thing went smoothly and quickly on my warranty repair. Nice people. Nice work. I will be coming back here for future service needs. Thanks! More
by Alienate
Employees Worked With
Can't remember.
February 20, 2015
Service We've had our vehicles for 14 & 15 years. The service department knows us and treats us like family. They are fast and reliable and the service beat We've had our vehicles for 14 & 15 years. The service department knows us and treats us like family. They are fast and reliable and the service beats any dealerships that we ever had before. The Subaru I drive is 14 years old, I LOVE this car and hopefully with the service departments help I'll be able to drive it another 14 years!!! My grandson who's 10 now tells me that he get's my car when he starts driving. More
by Cheryl
Employees Worked With
Marvin
January 21, 2015
Lithia put my financial concerns ahead of the profit motive I was really impressed with the service rep who was sensitive to my financial situation and he could have sold me on doing lots more to the car but hi I was really impressed with the service rep who was sensitive to my financial situation and he could have sold me on doing lots more to the car but his suggestions saved me over 50% of what could have been the job cost. I've driven the car a week since the fix and so far, great! More
by marti124
Employees Worked With
David in Service
October 19, 2014
Good experience I am happy with the service I received at Lithia Subaru and will be back for more service. It was easy to get an appointment . I am happy with the service I received at Lithia Subaru and will be back for more service. It was easy to get an appointment . More
by dorcas.stendell
Employees Worked With
John Dake
October 02, 2014
Service department review Faster time this go around. Good job service department. Wish the price on the windshield wipers were less. Friendly staff as always, Wish the waiting Faster time this go around. Good job service department. Wish the price on the windshield wipers were less. Friendly staff as always, Wish the waiting room was not so cold. More
by judste
Employees Worked With
Edward Hughes
December 16, 2013
The Service Person met me at the entrance, and explained the procedure of the Que. She was courteous, and helpful. The work was performed in a reasonably short time.. the procedure of the Que. She was courteous, and helpful. The work was performed in a reasonably short time.. More
by JOHN6
Employees Worked With
Fatima Lucha
August 12, 2013
Purchasing the car was a good experience and the quality of the car is good. In the past year, however, dealing with the Service department has been extremely frustrating and disappointing. They do not re of the car is good. In the past year, however, dealing with the Service department has been extremely frustrating and disappointing. They do not return phone calls. They do not top off fluids when they should. I have picked my car up with the hood not securely closed and it noticed it on the freeway when the safety latch almost released the hood. Most recently, when I picked my car up from service, it made more noise than when I dropped it off. If I didn't have a service contract with this dealership for this car, I would definitely not ever take my car there for service again. More
by UBUOwner
Employees Worked With
Marvin Maradiaga
May 16, 2012
This place sucks. I have been bring to get ahold of the service department for over a week. They never answer the phone and never return messages. When I am able to talk to someone they say they are not ab service department for over a week. They never answer the phone and never return messages. When I am able to talk to someone they say they are not able to help me and that they will get the correct person to return my call. Guess what no returned calls. So much for service, I guess you guys really don’t want my money or business. More
by plowry1
Employees Worked With
Never answered the phone
July 22, 2011
No one at this place will call you back. Made 3 calls to the service dept and got no answer after they reported a cd player not working as an "electrical issue" on my carfax report... Finally got a person the service dept and got no answer after they reported a cd player not working as an "electrical issue" on my carfax report... Finally got a person and said the system was down so he'd have to call me back...still waiting for that call. Called the finance dept to get a phone number for the maintenance plan cancellation company, and after being so terribly rude on the phone as if I were totally inconveniencing him, he said he'd cal back. still no call back on that...spoke to same person again and said "i'll email you"..no email receieved yet. Took a car in to have it evaluated for a buy back, still no call back on that... bought a legacy and asked SPECIFICALLY if it had the Satellit Radio and was told yes. turns out it does, after I buy a $400 part to get it! NO service after the sale. Thank God I got rid of my subaru so I don't have to deal with these losers anymore. More
by cool99chick
Employees Worked With
Too many to list...
