Lithia Subaru of Fresno

Good experience. I took my WRX in for maintenance service and to look at the radio. The radio is not fully fixed, but that's okay. and to look at the radio. The radio is not fully fixed, but that's okay. More

Just purchased a 2017 Ford Mustang from here through Henry and he sold me a lemon, they had to jump it for me and I figured it was because the car had been sitting on the lot giving them the benefit of Henry and he sold me a lemon, they had to jump it for me and I figured it was because the car had been sitting on the lot giving them the benefit of the doubt, got him and it won't start the next morning. Garbage fraud and not the way to do business, it shouldn't be a terribly hard fix which is the most frustrating about it all because they hid it just trying to get the car off the lot. Won't do service with them again More

Total Jerk. Has great salesmen working under him which brought me to this dealership, but he screwed it all over. Was completely dismissive and said "this stuff happens" when I asked why my NEW car had a brought me to this dealership, but he screwed it all over. Was completely dismissive and said "this stuff happens" when I asked why my NEW car had a warped glovebox that wouldn't shut. He offered no apology, no help, no compensation other than "well you don't have to take the car if you don't want it" (after closing the deal and driving 3 hours to pick-up the car). Would have rated the dealership 5 stars had he handled this situation with even an ounce of respect. I will now be giving 2. More

Frank Perez is amazing! If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart. If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart. More

The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the service department is suck too Believe me More

Fantastic Experience My husband & I had a great experience with Lithia Subaru - Brandon Beck, especially. Brandon answered all our questions & if he didn't have an answer My husband & I had a great experience with Lithia Subaru - Brandon Beck, especially. Brandon answered all our questions & if he didn't have an answer, he immediately found the answer. He also helped us set up many things before we drove off the lot. We were introduced to the manager & a couple of other employees - but unfortunately, I do not remember their names. In addition, the gentleman that handled our financing - I can't read his signature :-( so don't know his name either. We have been devouring the books since we arrived home & making a list of any questions the book's information/description does not cover. We would immediately & enthusiastically recommend Lithia Subaru (Brandon, especially) to all our family & friends. More

Christian was very helpful and courteous. The man who greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car w greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car was being serviced and the recalls were being taken care of. Thank you. More

Christian, my service advisor, was wonderful! I live in the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- an the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- and I mean ALL lighted icons- check engine, oil tempABS, traction control... I immediately pulled over and called Lithia. Christian was able to fit me into the schedule and about 5 hours later, and $1700 lighter in my pocket, I was on my way back home. . Now, some people would be upset that it took so long. I’m grateful that they had the parts and could fix it. Yes, it was costly, but it would have been costly regardless of where I would have ended up. Also, while I was waiting, I looked at a new Forester they had in the showroom. I was considering buying it but before I could, someone else bought it. I guess it wasn’t meant to be. If Lithia wasn’t 4 hours from my hone, they would be my dealer of choice. Thank you, team! I appreciate you! More