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Lithia Toyota of Billings - Service Center

Billings, MT

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192 Reviews

192 Reviews of Lithia Toyota of Billings - Service Center

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December 06, 2019

After being forgotten the first day after waiting 1 1/2 hours they got me in the next day and comped it. Appreciated the empathy and honesty! More

by demars
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Lithia Toyota of Billings responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing West - Pat O'Brien Chevrolet and we hope to see you again soon!

November 24, 2019

Great - in and out The service was great. Saturday’s are always busy, but I got in and out of there timely. I had a rock chip in my window, which was scheduled for later More

by Wanderaas,kim65
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Lithia Toyota of Billings responded

Thank you for your kind words and this wonderful review! We hope yo see you again soon!

November 07, 2019

Excellent, professional and friendly. Everyone was professional, friendly and kind. They ga ve us an estimated time to be done and they were! Plus it was nice and warm inside. Thank You! More

by molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone's name
Nov 07, 2019 -

Lithia Toyota of Billings responded

Hi Molly! Thank you for your kind words and this wonderful review!

October 10, 2019

Great service, friendly, eager to answer any questions very through in answering questions and explaining what was done and what service needed to be done. More

by Scott
Recommend Dealer
Yes
Employees Worked With
Michael Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Lithia Toyota of Billings responded

Thank you, Scott! We're glad you found our team to be so knowledgeable and helpful!

October 09, 2019

Real Customer Service Thanks again for helping us out without an appointment. The oil change may have been no big deal to you but it was important for us to have before ou More

by Kurt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2019 -

Lithia Toyota of Billings responded

No thanks needed, Kurt; we're happy to help!

September 16, 2019

Service done promptly at time of appointment. Everyone was pleasant and helpful. All information on the vehicle relayed to me. I look forward to using the se More

by Shween
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 16, 2019 -

Lithia Toyota of Billings responded

Thanks, Shween! We're glad you enjoyed your visit and look forward to seeing you again!

July 25, 2019

They are awesome I would never go anywhere else, they are fantastic. I would recommend them to anyone. I have had my car serviced at Lithia Toyota since moving to More

by Itspam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Paulsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Lithia Toyota of Billings responded

Thanks! We're glad we're your first choice!

July 03, 2019

Service was great. They did everything they were supposed to do! Waiting was a little long tho. Maybe they need a snack machine, as my appt was at noon and i was starvi More

by C. Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Lithia Toyota of Billings responded

Thank you for your honest feedback, C.

June 24, 2019

Fast, Convenient The express lube service on our Toyota RAV4 was fast, convenient and professional. The technician performs a performance check on our car letting us More

by Greg & Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Lithia Toyota of Billings responded

Thank you, Greg & Tam! We're glad everything was completed quickly and to your satisfaction!

May 30, 2019

routine oil change and service very professional, thank you! glad to say that the service is consistently good. people are very friendly and courteous. I hope you all can keep up th More

by Joyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Lithia Toyota of Billings responded

Thank you! We strive for quality customer service, so it's great to know our efforts paid off.

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