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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.4
406 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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Showing 406 reviews

April 07, 2024

Joe Funk was amazing and I really appreciated all his help. Service was great and my car, although it is 11 years okay it feels like new again. More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Apr 08, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
April 06, 2024

I have not had an issue that they have not been able to resolve in a satisfactory fashion More

by TONIEKELLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe funk
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Apr 07, 2024 -

Klamath Falls Toyota responded

Tonie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
April 04, 2024

I love my sales lady. She was 100% up front. I also love my car. More

by MONTEDIANE4456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

Helpful
April 01, 2024

Purchased a 2022 Tacoma, March 18th 2024, several things not gone working or corrected on 160 point inspection. # 1. overinflated tires at 43/lbs pressure on 3 tires one was correct .#2 headlight not wor More

by loishof2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Snipes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Delaney and Juan in sales. Joe in service
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Apr 05, 2024 -

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

Helpful
March 23, 2024

Had appointment at 10:30. Waited 2 1/2hrs and was told it would be another half he before I could get it on rack. This is a 1 day old 2024 4Runner with 70 miles. I gave up and More

by foxmountain1
Recommend Dealer
No
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Mar 25, 2024 -

Klamath Falls Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Mar 26, 2024 -

foxmountain1 responded

Reason for visit was not a service like stated. Was wandering all over the road and had a vibration felt in the steering.I have taken care of the problem myself/thank you!

Helpful
March 23, 2024

2nd Tundra from you in a year. I live in Seattle, flew to Medford and drove the 500 miles home in one day. David and his team made it possible for me to do that in one day. Amazing More

by Shaunrobins
Recommend Dealer
Yes
Employees Worked With
David Delaney
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Mar 25, 2024 -

Klamath Falls Toyota responded

Shaun, It's great to hear that David and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

Helpful
March 22, 2024

Have worked with Joe in the past he is an excellent service advisor who is very knowledgeable with Toyota vehicles of which I have several More

by C.DANKSON
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Mar 25, 2024 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 22, 2024

Vanessa made the whole experience very pleasant. Her no pressure sales style was a breath of fresh air. 10 out of 10 would recommend! More

by Joe
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Mar 22, 2024 -

Klamath Falls Toyota responded

Thank you for your kind words for Vanessa and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 22, 2024

Excellent Always confident in working with them Very knowledgeable staff that are willing to work with me More

by C.DANKSON
Recommend Dealer
Yes
Employees Worked With
Joe Funk
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Mar 25, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. Joe and our team appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Helpful
March 20, 2024

Exactly ? ? It was nice to see that the waiting room chairs are clean and lot better experience this time over last More

by Mrshawnnolan
Recommend Dealer
Yes
Employees Worked With
Joe funk
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Mar 21, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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