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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 12, 2021

The service is fast. All of the staff there are very attentive. The place is clean More

by MSHELBY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 12, 2021 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 12, 2021

I have had great experiences with Lithia Toyata. Julia I have had great experiences with Lithia Toyata. Julia is Fantastic. I appreciated her help. More

by BREEANNONCRATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 12, 2021 -

Lithia Toyota of Medford responded

Thank you, we sincerely value your feedback and our team looks forward to serving you again soon! Mark Grossman, Service Manager

November 12, 2021

Good service, good follow through, sales pressure exists as expected, but respectfully and what appeared to be honestly. I would purchase from them again. More

by AMADEUS335
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Orlow, Greg Templer
Nov 14, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

November 11, 2021

Always get good service, friendly and very helpful. They have a system down that is efficient for the customer. I have now purchased three vehicles at this location and take them to get service there as we More

by YANKEETAMI21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Armando Ledesma Jr.
Nov 11, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your 3rd new purchase, and let us know if we can be of any more assistance! Thank you for being a loyal customer! Troy Kloke, General Sales Manager

November 11, 2021

Such good service we are loyal customers and only use Lithia Toyota for our service work More

by RPOOL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Nov 11, 2021 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 11, 2021

Scott was great. The car was repaired quickly and correctly. All communication was prompt and courteous. More

by WILLIAM.HOHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Nov 11, 2021 -

Lithia Toyota of Medford responded

William, Thank you for your business and this review. We're happy to hear Scott and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 11, 2021

I have never taken a vehicle for service, purchased a vehicle or bought parts from Lithia Toyota but I constantly get phone calls and text messages about the service I have received there. I have even sp More

by Karen
Recommend Dealer
No
Employees Worked With
Not sure of name.
Nov 29, 2021 -

Lithia Toyota of Medford responded

Karen, Thank you for your response and I deeply apologize for what is happening. If you would, could you please call me directly so that I might be able to get your phone number and email that this keeps happening with and get this resolved? Sincerely, Mark Grossman, Service Manager 541-618-4848

November 10, 2021

Great as always thank you! Look forward to continuing to buy from Lithia Toyota Medford More

by DSHERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 10, 2021 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 10, 2021

Good, friendly service but a little slow when checking in and then later when paying More

by Chocoholic_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 10, 2021 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 10, 2021

The service center was very busy when I went to drop off my car. Julia was working very efficiently and quickly to get people taken care of. The service was finished quickly and I was kept apprized of the p More

by LANZCLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julia gets 5 stars.
Nov 10, 2021 -

Lithia Toyota of Medford responded

Thank you! Julia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

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