Lithia Volkswagen of Des Moines- Service Center

JONTAY was extremely helpful with my car repairs and services. He timely responded and got all my needs met. services. He timely responded and got all my needs met. More

Great job! Keep up the great work. They reviewed the issue and took care of it quickly. Keep up the great work. They reviewed the issue and took care of it quickly. More

Emrah provides the absolute best customer service. Lithia is lucky to have him! He is very knowledgeable & is always happy to help in anyway he can. Lithia is lucky to have him! He is very knowledgeable & is always happy to help in anyway he can. More

The service experience was awesome. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. Arrived on time and was promptly greeted by Emrah who took care of business. He also kept me informed of what was happening. More

I was very happy with the service I got on having my oil changed and tires rotated. Thank you changed and tires rotated. Thank you More

Jontay Williams has given me such great service every time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my ser time I come in whether it is for a routine oil change or for service and repairs. Communication is clear. He swings by and gives me updates on my service regularly if I am waiting in the lobby or through phone calls/text messages if I have to leave my car overnight or wait for a part to arrive. Jontay is knowledgeable and able to answer most of my questions. When he isn’t, he seeks out people who would have the answers and gets back to me in a timely fashion. I always feel well taken care of when I take my car to Lithia Volkswagen of Des Moines. More

Emrah Tabakovic provided great service and kept us updated on repairs and our insurance estimate. updated on repairs and our insurance estimate. More

Took our Volkswagen Beetle in for an airbag recall and asked them to change the oil while it was there. They completed both services quickly. The staff was professional and courteous. They have serviced b asked them to change the oil while it was there. They completed both services quickly. The staff was professional and courteous. They have serviced both of our VW vehicles over the years and always do a great job. More

Greeted with a smile, given information and vehicle was done quickly. Well done service team! done quickly. Well done service team! More

This was a recall service appointment. They were fast and efficient. I wasn't subjected to any unnecessary paperwork. Great job! They were fast and efficient. I wasn't subjected to any unnecessary paperwork. Great job! More