Loeber Motors
Lincolnwood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 PM - 8:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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My wife took her brand new car that's under warranty to get some things checked. First BILL the service writer gives her the keys to a loaner, walks away totally disengaged. She gets in the car only to fin get some things checked. First BILL the service writer gives her the keys to a loaner, walks away totally disengaged. She gets in the car only to find out it's on EMPTY. 2ND: Of course a few days later they find a bubble in a tire that costs over $350 to fix and install, balance. I called the service writer BILL to get clarification and he's the same as expected, not giving a f*xx and tells me the tire IS NOT covered under the warranty. I then spoke to the GM Mike Mesic who also gave 2 xxxxs accusing my wife of hitting a pothole tells me "LEAVE A BAD SURVEY IF YOU WANT" . So now I give 2 xxxxs right back and will leave a review. It's not about the money, It's about WHO gets my money. If you want their attention to hurt them where it counts FILL OUT A SURVEY! Hurt them on THEIR COMMISSION and BONUS CHECKS!! FILL OUT A SURVEY!! FILL OUT A SURVEY!! A SURVEY affects NOT ONLY ratings but their MONEY $$$. Sooner or later bad surveys lead to bad news for management because NO OWNER LIKES TO LOSE MONEY!. Loeber won't get another dime from me or my referrals. Unfortunately I was forced to purchase the tire BUT I did request the "damaged" tire back and sure enough it has a yellow circle around NOTHING! There is NO BUBBLE ON MY TIRE! How would I know if the tire wasn't defected? You got me guys! But this is what happens when you disrespect a mans wife. Dealerships make the majority of their money on the back end. Extended Warranties, wheel/tire package, interior xx, rust proof xx, gap Insurance (I recommend ) and the service department. Owners rely HEAVILY on the service department to keep them in business. Why do you think they always find something wrong? A car in service under warranty does them NO GOOD . I'm writing this review SO THAT YOU THE COMMUNITY CONSUMER DO YOUR RESEARCH AND READ REVIEWS! I'll stick to purchasing from people that deserve my hard earned money. Visit other Mercedes dealerships before going here. It's not about the money guys, it's about how to treat your customers. I told you Don't play with your customers but since you played the wrong one here's the first of many ZERO STAR REVIEWS. Hopefully you'll learn to be grateful and appreciate the communities business someday. More
Mark has good experience for work. we are satisfied. Thank you so much . We will introduce to friends. we are satisfied. Thank you so much . We will introduce to friends. More
Very friendly and professional service. John is absolutely great so others involved in finalizing this transaction John is absolutely great so others involved in finalizing this transaction More
I purchased my first grown up car this past week at Loeber Motors from Vitas Markevicius I was delighted to have worked with a group of professionals individual that assisted me all the way to the end Loeber Motors from Vitas Markevicius I was delighted to have worked with a group of professionals individual that assisted me all the way to the end and beyond, thank you at Justin the Finance Manager for his guidance, thank you to the wonderful Used Car Salesman that removed all of my personal items from my trade-in car and ensure that nothing was left on the old car. Lady’s if you need to purchase a car, please stop by Loeber Motors and ask for Vitas M., he doesn’t disappoint, he has lots of patience, totally lay back, it’s good to know that you are in great hands. After the purchase was complete, he went the extra effort to ensure I knew how to operate all the accessories and to help program all the settings in the vehicle to my preferred desired. I really appreciate the efficiency of the transaction while still being personable and friendly. Totally Awesome Group of Family @Loeber Motors More
Sid is no pressure down to earth and working very hard. He was easy to work with and very clear on what to expect during our visit at the dealership. He was easy to work with and very clear on what to expect during our visit at the dealership. More
I have been a Loeber customer for 7 years. The sales and service departments have always gone the extra mile for this customer. It started when I was in a jam and needed a.vehicle quickly—Vita The sales and service departments have always gone the extra mile for this customer. It started when I was in a jam and needed a.vehicle quickly—Vitas Markevicius and his team made procurement easy. I was in and out efficiently with all details arranged. The service department has been very accommodating and the overall ownership experience has been really great ! Vitas has looked in on my needs periodically and I have recently closed on sale. Same efficient in and out service with all details nearly lined up. Loeber Mercedes Benz in my opinion is top notch and sets the standard. More
I was particularly impressed with the service offered by John Mathis. I would unhesitatingly recommend him. He is a wealth of knowledge and shares that wealth will grace and patience. John Mathis. I would unhesitatingly recommend him. He is a wealth of knowledge and shares that wealth will grace and patience. More
Excellent service, Sid Rabin was very professional, had excellent product knowledge and add the buying experience a good one. I highly recommend Lieberman Motors and Sid Rabin. excellent product knowledge and add the buying experience a good one. I highly recommend Lieberman Motors and Sid Rabin. More
I have to say thanks first. I thank the team at this dealership for the professional and excellent service. But when I say Mario got me the car I wanted! He did just that! Thank I thank the team at this dealership for the professional and excellent service. But when I say Mario got me the car I wanted! He did just that! Thank you so much Mario! And Justine didn’t hesitate to talk to us when we first came in to ask questions. He was patient, very professional and even remembered us when we came back to purchase. I have to say Mario and Justine made me and my husband feel like family. Thank you guys so much. I’m so happy and excited about my new car. More
Mark Sarros, made the purchase of my wife’s bday present a wonderful experience. Great professional service, knowledgeable, polite and hassle free! I am looking to buy the next one with Mark as well!! Tha a wonderful experience. Great professional service, knowledgeable, polite and hassle free! I am looking to buy the next one with Mark as well!! Thank you! More