Lombard Ford

Alan Katz and the Lombard Ford family is one of the best dealerships I've dealt with. They put me in my new 2021 Ford Bronco and took care of me with nothing but respect and kindness the entire way making dealerships I've dealt with. They put me in my new 2021 Ford Bronco and took care of me with nothing but respect and kindness the entire way making sure everyone of my needs were met. Highly recommend this dealership and will be a returning customer in the future. More

Always 5 star service from Lombard Ford from Rob on down to the folks on the service desk and mechanics! to the folks on the service desk and mechanics! More

Even though there are two dealerships nearby I prefer to go to Lombard Ford for my needs. The service department is excellent in diagnosis and service work it's a pleasure to go there go to Lombard Ford for my needs. The service department is excellent in diagnosis and service work it's a pleasure to go there More

Alan was very professional and got me into a beautiful 2019 F150. He promptly addressed all questions and concerns and made the car buying process a piece of cake. He did not pressure me into any decision 2019 F150. He promptly addressed all questions and concerns and made the car buying process a piece of cake. He did not pressure me into any decisions and was very accommodating. Would go back for sure. More

Excellent service! Kind staff. Always professional. Service department explained all work completed. Will be back. Thank you. Great job! Service department explained all work completed. Will be back. Thank you. Great job! More

Very good service. I would definitely recommend this dealership to anyone who is looking for a good deal! dealership to anyone who is looking for a good deal! More

I've purchased Fords from Lombard for over 20 years. Their integrity and their knowledge of all of their car/ truck lines is the best I've experienced, but overall it is their honesty that brings me bac Their integrity and their knowledge of all of their car/ truck lines is the best I've experienced, but overall it is their honesty that brings me back year after year when it's time for a new truck or SUV. Lombard Ford and staff are the best I've ever worked with. More

Everyone is pleasant & great to deal with. The service area is always eager to help. area is always eager to help. More

Simply brought truck in for snow tire swap. Got a call from Service that two of the tire pressure sensors are broken and $300 to replace. Truck went in, all TPMS sensors fine, they swap tires and two sepa from Service that two of the tire pressure sensors are broken and $300 to replace. Truck went in, all TPMS sensors fine, they swap tires and two separate TMPS sensors on two separate tires failed simultaneously? I think not. And when they logged it on the service order, they wrote "Customer complains of broken tire pressure sensors" which is absolutely not true because the sensors were fine on drop-off, and they know it. The likelihood of a spontaneous double independent sensor failure that additionally happened strictly when the truck was in their possession is infinitely small unless they did something when it was in their possession. Then they went ahead and did a recall fix on my truck without my permission, on a recall item related to something I have never and will never use. At least ask me, because, you know, it is my property. All I wanted was a snow tire swap and I ended up with an almost $500 bill and unauthorized work done on the truck and they lied about my complaining of a broken TPMS sensor when I dropped off the truck. More