Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,119 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,119 reviews
March 26, 2021
I am very pleased with my new purchase. My salesperson I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transactio I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transaction time reviewing paperwork, warranty, etc. maybe I was just anxious to drive my new vehicle. Thanks again! Highly recommend Lombard Ford in New Hartford CT More
by reelmarketers
Helpful March 24, 2021
Polly has been very helpful and pleasant to deal with. She took the time to carefully review the work needed on my truck and explain my options. She took the time to carefully review the work needed on my truck and explain my options. More
by wahlr
Employees Worked With
Polly Brancato
March 24, 2021
Excellent service - was in and out earlier than expected. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. More
by Speed with Safety
March 22, 2021
We were soo pleased with Polly and our venture of repairs to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that they would take good care of us. She did and your mechanics expertise, seem to have resolved all issues. I will drive today, hubby drove yesterday. We will confirm to you later today. Very sure we'll visit for future needs.( not for this again, but in case of other needs) Such a pleasure! More
by sarex2011
Employees Worked With
Polly Brancato
March 19, 2021
Very Helpful and was true to her word on everything! I purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY More
by KevinO
Employees Worked With
March 18, 2021
Quick and prompt service and a super friendly support staff who fit my service into my schedule. I will definitely come back again and again. staff who fit my service into my schedule. I will definitely come back again and again. More
by PASCHWANKA
Verified CustomerMarch 17, 2021
Emma helped me get a long term service contract for my new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She answered all my questions in a very timely manner. 3) Most important, she got me a combination of price and service that I couldn't be more pleased with. Basically I believe she is one of the best people to guide anyone thru this process. I can't say anything about the rest of dealership because Emma is the only person I dealt with. However, if the rest of the staff is like Emma, Lombard Ford should be your first choice to buy and take care of your new Ford vehicle. More
by dean
Employees Worked With
March 09, 2021
Lombard Ford really goes the extra mile to make sure that my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. More
by CURLEYST
Employees Worked With
Polly Brancato
March 03, 2021
I didn't purchase my Ford from this Dealership. Because I don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person to deal with. Straight talk no telling you one thing and getting something else. This is my 3rd Extended Warranty I've purchased from this Dealer over the passed 20 years. They also have the best price. Emma is VERY knowledgeable about her Warranties her dealer sells. Thanks Emma . More
by Mike Hogarty
Employees Worked With
March 03, 2021
Good service and great customer service as always! Thank you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. More
by TAMOLAN43
Employees Worked With
Jeff Ingraham
