Long Hyundai - Service Center

Outstanding customer service and attention to detail. I took my Hyundai Elantra in for a transmission flush and oil change. I also wanted to have my tires checked and my air conditioning as well. Brent I took my Hyundai Elantra in for a transmission flush and oil change. I also wanted to have my tires checked and my air conditioning as well. Brent made sure everything was completed and that the concerns I had were taken care of. I will always bring my car to Long Hyundai because of the outstanding customer service I receive. I only deal with Brent because he takes such good care of my vehicle and ensures everything checks out before I leave. Brent also makes sure to answer any questions I have and that I have no other concerns with my vehicle. More

Fantastic customer service Chris , in the service department goes the extra mile , I called him and made sure that he could accommodate me to have my oil change , that is why I Chris , in the service department goes the extra mile , I called him and made sure that he could accommodate me to have my oil change , that is why I always ask for Chris More

Recall repair Took car into the service department for recall service had made appointment with Brent. Was met at drive in car was taken immediately back repair w Took car into the service department for recall service had made appointment with Brent. Was met at drive in car was taken immediately back repair was made and another update done and was gone in less than a hour More

Damages cars Do not deal with Kurt or Brent in Service The service center at this dealership is the worst. I took my 2015 Hyundai Sonata in for oil change and tir Do not deal with Kurt or Brent in Service The service center at this dealership is the worst. I took my 2015 Hyundai Sonata in for oil change and tire rotation. They completed oil change but could not rotate the tires. My tires have wheel locks and they damaged the nut trying to remove it. Was told to come back two days later and they would cut it off, install new bolt and rotate tires. Came back 2 days later and they did not have a bolt in stock. Came back 3 days later after they said they do have bolt now and they do not have tool to remove bad nut. I told them a week ago I was moving and had to be fixed. I now have a nut that is stuck and a wheel lock key that is totally stripped. None of my tires can be taken off right now due to they damage key and nut. They threw key in garbage without telling me and was just going to put non locking wheel nuts back on. The service person excuse was we do not have a big problem with people stealing rims around here. It does not matter, I paid for the wheel locks when we bought the car. They said they will look tomorrow to see if they can find a tool to remove before I leave town. More

Prompt, courteous servive. I had the oil changed. The service writer was very courteous, the time and price were LESS than anticipated. Left very pleased. I will return and reco I had the oil changed. The service writer was very courteous, the time and price were LESS than anticipated. Left very pleased. I will return and recommend. More

Great Place to wait on Service Employees like Brent are like a family member. He is friendly, sincere and listens to problems I have. I really relax in the waiting area and they e Employees like Brent are like a family member. He is friendly, sincere and listens to problems I have. I really relax in the waiting area and they even bake cookies, warm chocolate chip!! I have been coming to Long for about eight years and still feel the same about their service!! More

A Great Experience :) The service department did an absolute excellent job. I really enjoy being able to schedule an appointment with the service department and immediately The service department did an absolute excellent job. I really enjoy being able to schedule an appointment with the service department and immediately receiving services upon arrival. I also enjoyed the fact that I was there for less than one (1) hour. Awesome job. More

Good Oil Change Prices Ok service department, best prices on oil changes. Make sure to make an appointment, they get extremely busy, especially on the weekends or evening ti Ok service department, best prices on oil changes. Make sure to make an appointment, they get extremely busy, especially on the weekends or evening time. More

Excellent service; friendly and knowledgable The service department is very knowledgeable, friendly and excellent to work with and the main reason me for buying my newest Hyundai Santa Fe Sport. The service department is very knowledgeable, friendly and excellent to work with and the main reason me for buying my newest Hyundai Santa Fe Sport. More

Great Service! We went in for oil and headlamp replacement. Service Tech found we needed new front brakes. Thank you for helping us stay safe on the road! We went in for oil and headlamp replacement. Service Tech found we needed new front brakes. Thank you for helping us stay safe on the road! More