Long Hyundai - Service Center
Chattanooga, TN
233 Reviews of Long Hyundai - Service Center
Customer Service I recently took my SanteFe in for an emission light that had come on. As it turned out I needed a new battery and there was a recent update for my ve I recently took my SanteFe in for an emission light that had come on. As it turned out I needed a new battery and there was a recent update for my vehicle. More
Excellent service on all 12 times I've needed them. I want to commend the Service Techs, Bret and Chris. They have always treated me like I was special and made every accommodation to keep my 2010 Hyun I want to commend the Service Techs, Bret and Chris. They have always treated me like I was special and made every accommodation to keep my 2010 Hyundai Sante Fe in great shape. We've used my extended warranty, they've provided a full service and recently replaced my oil/filter and put new brake pads all the way around. They've left my car freshly washed and detailed and it was like a brand new car. Chris has extensive knowledge and seems to genuinely like his job. Bret is less spoken but strives to be as efficient, organized and steps up to the plate with a great swing. I just love my Hyundai family and wouldn't let anyone else service my car. They are the best! Thank you so much for all you've helped me with this past three years. You've helped a single, senior citizen feel very safe and cared for my vehicle. More
Service Review This was the first time I have used Long for the service on my car and needless to say I will be back. The guys were very friendly and helpful and inf This was the first time I have used Long for the service on my car and needless to say I will be back. The guys were very friendly and helpful and informative . They were quick and met me at the door ready to take care of the service I needed...Thanks for all that you do.........GREAT SERVICE.... More
Great service and quick turn around for oil change! Excellent service! Great job! Would recommend Long Hyundai to all my friends and neighbors for their next vehicle and have purchased our last three ve Excellent service! Great job! Would recommend Long Hyundai to all my friends and neighbors for their next vehicle and have purchased our last three vehicles from Hyundai! As far as negative feedback, you shouldn't require a 25 word minimum for a written review. Each person has a different perspective on service and can articulate that perspective in very different ways. Our service experience was great...however, as I don't mind giving positive reviews for the excellent service that was performed, I do however, resent the fact that I am REQUIRED to supply at least 25 words for my review. I can give a wonderful and accurate review in less than 25 words but I am REQUIRED by this web site to supply a minimum of 25 words for my review...in my opinion, that is unacceptable. If Long Hyundai wishes to receive positive reviews then they should reconsider using this web service due to the restrictions on minimum word count for reviews! The review of my service experience was great...my review of this review process...not so much! Just my opinion...which is what you asked for. More
A quick, courteous and thorough experience The service personnel are always responsive and offer helpful suggestions for any issues that need to be dealt with. They keep me posted on what is ta The service personnel are always responsive and offer helpful suggestions for any issues that need to be dealt with. They keep me posted on what is taking place and the wait time in minimal. More
Always a pleasant visit Whether I need an oil change or my tires rotated, Long Hyundai's staff are courteous and on point. Zak is my "go to" salesman, always. He is straight Whether I need an oil change or my tires rotated, Long Hyundai's staff are courteous and on point. Zak is my "go to" salesman, always. He is straight forward and eager to please his customers. More
Awesome service! The guys in the service dept address me by my name when I walk in and are always so professional and friendly. I have never had a bad experience there The guys in the service dept address me by my name when I walk in and are always so professional and friendly. I have never had a bad experience there and will continue to take my vehicle to them. More
Window replacement, recall service Worked me in the same day after window was broken and completed warranty service at the same time. Price was cheaper than independent window replaceme Worked me in the same day after window was broken and completed warranty service at the same time. Price was cheaper than independent window replacement service. More
Friendly quick service Pleased with them whenever I need an oil change or any other service. Brent Davis is great-he always greets me by name and makes sure I get great serv Pleased with them whenever I need an oil change or any other service. Brent Davis is great-he always greets me by name and makes sure I get great service. More
Well Pleased The Serviceman was prompt and courteous. The work was done to my satisfaction. I needed a head light out and it was replaced promptly. I am very ple The Serviceman was prompt and courteous. The work was done to my satisfaction. I needed a head light out and it was replaced promptly. I am very pleased... More