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Longo Toyota

El Monte, CA

4.8
5,602 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,602 reviews

June 15, 2025

The process was simple and quick as you can expect from buying a car! So, not simple, but Isaac made it understandable, clear and straightforward. I wanted to try two cars and helped me look at both of the More

by kailanjian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience. We're so glad to hear that Isaac made the car-buying process clear, honest, and pressure-free. Buying a car can be a big decision, and it's great to know you felt supported and well informed every step of the way. We’re especially happy to hear we could beat your expected price, that’s always a nice bonus! Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything you need down the road.

June 14, 2025

Enjoyed the many accommodations the dealership has to offer while waiting for my car to be serviced More

by ssueque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota responded

Thank you for your feedback on DealerRater - Team Longo Toyota

June 14, 2025

Albert Lopez is and has been my service advisor for years. He is professional, kind, knowledgeable always. He makes sure I am well informed about the service my car needs and his communication skills a More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Millie in the cashier department is always kind and friendly when I get in her line. She has great customer service skills.
Jun 16, 2025 -

Longo Toyota responded

Thank you so much for your heartfelt and loyal support over the years. We’re truly honored by your continued trust in both Albert and Fred, and it means the world to us that you go out of your way—from Inglewood—to choose Longo Toyota for your service and vehicle needs. Albert’s dedication to communication, professionalism, and care is exactly what we strive for, and we’re thrilled to hear how much you value his work. Fred will also be grateful to know he’s made your car-buying experience easy and fair time and again. Five vehicles since 2011 is an incredible milestone—thank you! Longo Toyota

June 12, 2025

My experience with Jose was fantastic- very personable, energetic and outgoing - it was refreshing dealing with a salesperson with an amiable and outgoing personalities actually listened to me and went out More

by Mct62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Longo Toyota responded

Thank you so much for sharing your wonderful experience with Jose and for your continued trust in Longo over the years! We are thrilled to hear that Jose provided such personable and attentive service — he truly embodies the spirit and dedication we strive to offer every customer. Congratulations on your new Toyota purchase! It’s an honor to have been part of your journey since 1981, and we’re proud to continue delivering the great service you deserve. Team Longo

June 12, 2025

My experience with Longo Toyota was an excellent one especially dealing with Henry from the used vehicle department. Henry was showing me multiple vehicles and after I decided to go with the 2024 Toyota More

by Nica1mex1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your recent experience with Longo Toyota. It's great to hear that working with Henry in our Used Vehicle Department made the process of purchasing your 2024 Toyota Tundra straightforward and comfortable. Enjoy what you drive

June 12, 2025

Adrian was fantastic. Great communication. The service dept as a whole was very professional and prompt. An excellent experience More

by brian c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Madrigal
Jun 12, 2025 -

Longo Toyota responded

We take great pride in delivering excellent customer experiences, and your feedback lets us know we’re on the right track. We'll be sure to share your comments with Adrian and the team—he’ll be grateful to know his efforts made a difference. Team Longo

June 12, 2025

Excellent customer service. I would tell my family and friends.. I will go back again when I need service. More

by ladydd26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota - Thank you so much for your posting and we're humbled to serve you!

June 11, 2025

Service is top notch at Longo Toyota . Service writer Doug got my other 4runner hooked up with a great tint job. Bravo zulu for the tint guy AWESOME !!! My daughter is so happy. I drive fr More

by mjjj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
window tinter
Jun 11, 2025 -

Longo Toyota responded

Thank you so much for the awesome review! We're thrilled to hear that you had a top-notch experience at Longo Toyota and that Doug took great care of your 4Runner. It means a lot that you drive all the way from Rockwall just to see us. We're grateful for your trust and support – Longo Toyota

June 09, 2025

Every time I come for car service I don't mind waiting because of how much space there is around. If I get bored inside I go outside and take some sun and if I get tired of outside and my phone is dying I More

by Jocelyn F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Cruz
Jun 09, 2025 -

Longo Toyota responded

Thank you so much for your thoughtful feedback! We're so happy to hear you enjoy the space and amenities we provide while you wait. It's great to know that you're able to relax with some sunshine or recharge your phone while here. Thanks again for choosing us, and we look forward to seeing you next time!

June 08, 2025

Isaac made this easily the most comfortable and fair car buying experience. This location doesn’t push contracts on you or crazy mark ups. Just honest pricing. I will definitely be back at this location to More

by georgegarcia1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that Isaac made your car-buying process comfortable and fair. We pride ourselves on providing honest pricing and a no-pressure environment, and it's great to know that it made a difference for you. We look forward to assisting you again when you're ready for your next vehicle. Thanks again for choosing us!

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