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Longo Toyota - Service Center

El Monte, CA

4.7
916 Reviews
Call Service Center (855) 415-6485

916 Reviews of Longo Toyota - Service Center

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January 06, 2024

We take our Tacoma & Rav4 here for consistent maintenance. We’ve been satisfied with the service people & the services.For my last visit Laurence Ruiz was very attentive & communicative. Another More

by mrfreddyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurence Ruiz
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Jan 08, 2024 -

Longo Toyota responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Toyota to have been selected to handle your auto care needs.

Helpful
January 05, 2024

Very personal service. Adapted to my changing schedule over New Years holiday. Kept me informed via text about the changes. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know his name
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Jan 08, 2024 -

Longo Toyota responded

We're happy to read your service visit @ Longo Toyota went as planned and we will see you in another 6M or 5K miles

Helpful
January 05, 2024

Brian took care of my routine service and kept me updated of my services from beginning to end. Amazing! Happy with the service. More

by Gbscdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
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Jan 08, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Dept and we're honored to serve you - Happy New Year

Helpful
January 03, 2024

Agustin was perfect! He answered all my questions about my vehicle and my car was ready before the estimated time More

by Robert Wiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota's service department and happy knowing the team got you back on the road with peace-of-mind. Happy New Year.

Helpful
December 30, 2023

Service department changed there check up system. It’s fast & it works. Way to go Longo. More

by razo_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 01, 2024 -

Longo Toyota responded

Happy New Year and thank you for sharing your service visit online. Team Longo Toyota

Helpful
December 26, 2023

They are good when it comes to service. They explaine to you first what is supposed to be done before doing it. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Longo Toyota responded

Thank you Jane for entrusting Longo Toyota & Mandi with your servicing needs. We'll see you in 2024

Helpful
December 25, 2023

I have went to few other Toyota dealers and I always come back to Longo Toyota even tho I live 45 mins away now. Edward D, made the process easy. Thanks Longo for always making things so simple . More

by Sam hov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
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Dec 26, 2023 -

Longo Toyota responded

We know you've driven past a few dealerships on the way into Longo Toyota and we're humbled. Thank you for driving to our dealership and have a Happy New Year

Helpful
December 23, 2023

Excellent service & support by Advisor Mandi & Technician Chris. Longo Toyota is an outstanding Dealership that provides an atmosphere of customer appreciation. More

by williamagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Service Technician
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Dec 26, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your servicing needs and we're humbled to serve you. Happy New Year

Helpful
December 22, 2023

Service adviser Noli was great and help me navigate a couple service issues and recalls More

by JESSIE.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept & Happy Holidays

Helpful
December 22, 2023

I drive over 100 miles for the service department at Longo. They take such good care of me and always do a marvelous job. More

by BB Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Longo Toyota responded

THANK YOU * THANK YOU* THANK YOU BB Smith for your trust and loyalty to Longo Toyota. We know you must have passed a few dealers on the way into Longo, and we can't express enough how humbled we are to serve you. We will see you in 2024 and Hapy Happy Holidays.

Helpful
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