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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,358 Reviews
Call Service Center (305) 436-8400

1,358 Reviews of Lorenzo Buick GMC - Service Center

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February 23, 2025

Muy buena atencion al cliente y calidad en el trabajo. Gran equipo de profesionales. Exitos. More

by JUANGONZALEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex y Juan
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Feb 24, 2025 -

Lorenzo Buick GMC responded

Gracias por destacar nuestra atención al cliente y la calidad del trabajo en Lorenzo Buick GMC. Nos complace que haya tenido una experiencia satisfactoria. Le deseamos lo mejor.

February 23, 2025

Sent me home with a broken stud in order for them to leave on time More

by Stef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Luetjen
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Feb 24, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the condition of your vehicle. If you would kindly email me with your preferred contact information at a time that works best for you. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

February 22, 2025

This was my 1st time going to the service dept, and was very impressed on how quick and efficient the service was. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

We're pleased to know you had a good experience with our service team. Lorenzo Buick GMC strives for quick and efficient service every time. Thanks for choosing us!

February 22, 2025

De todos los GMC dealer que he visitado en los últimos 27 años este es mejor, Gracias a Alex y los mecánicos estoy de nuevo en la carretera Gracias More

by Sacerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 23, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC. Nos alegra que estés de nuevo en la carretera y hayas tenido una gran experiencia con nuestro equipo.

February 22, 2025

Nice job. Very helpful. Will visit Lorenzo Buick again. Service department help me and provided a solution More

by jleon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

We're glad to hear you found the service department helpful. Thank you for choosing Lorenzo Buick GMC. Wishing you well!

February 22, 2025

My vehicle was at the dealer less than 12 hours ready for pick up the following morning More

by davidq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

We're pleased you had a swift experience with your vehicle service at Lorenzo Buick GMC.

February 22, 2025

Matthew is a very professional courteous service writer and repaired my truck with professionalism, Lorenzo buick gmc is a great gm service center. More

by Keyzbum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew and Miss Lopez
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

Thanks for the feedback. We're glad our team took good care of you and your truck at Lorenzo Buick GMC.

February 22, 2025

Gracias por la ayuda brindada en lorenzo buick gmc en el dia de hoy gracias More

by HERNANDEZCARLOS380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lianet
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

Agradecemos tu comentario. Nos alegra saber que nuestro equipo pudo ayudarte en Lorenzo Buick GMC. Cuídate y hasta la próxima.

February 19, 2025

Excelente atenciones satisfecha muy buen servicios me trataron super bien quede encantada con mi auto More

by Yudierky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MILKA JOSE L Bigo
Report | Print
Feb 19, 2025 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con Lorenzo Buick GMC. Que disfrute de su nuevo auto.

February 19, 2025

I was attended by Mattew at Service very attentive and explain things I actually difnt know about More

by RODESA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 20, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and provide helpful information. Thank you for visiting Lorenzo Buick GMC.

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