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Lou Bachrodt Auto Mall
Rockford, IL
2,191 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,191 reviews
June 10, 2019
Awesome Experience!!!!! Love this dealership! Jude and Fil were very helpful and enjoyable. This dealership has went above and beyond to make myself happy with my purchase! Love this dealership! Jude and Fil were very helpful and enjoyable. This dealership has went above and beyond to make myself happy with my purchase! More
by mahumed
Employees Worked With
Coby Mackenzie, Jude Molina, Fil Sotomayor
June 09, 2019
Stress Free Car Purchase Working with Tim and Fil made our experience stress free and actually fun. We will be back when it’s time for another new car, for sure!!! Working with Tim and Fil made our experience stress free and actually fun. We will be back when it’s time for another new car, for sure!!! More
by GailG
Employees Worked With
Tim Hardin, Fil Sotomayor
June 07, 2019
You guys are awesome! Hi my name is Christina the employees there are just wonderful especially Sam. He always goes above and beyond to make sure we get Exactly what we wan Hi my name is Christina the employees there are just wonderful especially Sam. He always goes above and beyond to make sure we get Exactly what we want. He is such a great sales and just all around guy! More
by Anderson family
Employees Worked With
Sam Ferrille
June 05, 2019
New car purchase Recently purchased a brand new Tiguan SEL R-Line. Sales consultant was great. Everything was quick and easy. Will continue service with this dealershi Recently purchased a brand new Tiguan SEL R-Line. Sales consultant was great. Everything was quick and easy. Will continue service with this dealership. thanks again More
by DJ
Employees Worked With
Joseph Thornton, TJ Abell
June 05, 2019
Great experience Tim was excellent and very helpful. Helped us get into our brand new Equinox. I would highly recommend them to all my friends and family. Tim was excellent and very helpful. Helped us get into our brand new Equinox. I would highly recommend them to all my friends and family. More
by Arik24
Employees Worked With
Tim Hardin, Fil Sotomayor
June 04, 2019
Great dealer Thanks to lionel and the rest of the amazing staff, I'm able to have an amazing car! I really appreciate these people, they have been very helpful alo Thanks to lionel and the rest of the amazing staff, I'm able to have an amazing car! I really appreciate these people, they have been very helpful along with the overall service and experience was excellent! Thanks Lou Backrodt! More
by Wolf7
Employees Worked With
Lionel Vil, Gary Jackson, Fil Sotomayor
June 04, 2019
Nice service always good communication They gave us a very good service, very professional and personal, Lionel and Seth were very communicative and explained every doubt that We had. Highl They gave us a very good service, very professional and personal, Lionel and Seth were very communicative and explained every doubt that We had. Highly recommended. More
by Guillermo C.
Employees Worked With
Seth Bozarth, Lionel Vil, Fil Sotomayor
June 03, 2019
Absolutely helpful and very respectful towards me Sam was very respectful. He made me feel very comfortable on buying my first ever car And it was an amazing experience with his help Sam was very respectful. He made me feel very comfortable on buying my first ever car And it was an amazing experience with his help More
by Corey123
Employees Worked With
Sam Ferrille
June 01, 2019
Stop running my credit without my approval They sent a credit/ car loan app to over 10 companies after I said I wasn't interested in continuing the car buying process with them. After that they They sent a credit/ car loan app to over 10 companies after I said I wasn't interested in continuing the car buying process with them. After that they continue to contact me! This is the worse car buying experience I've ever had! PLEASE LEAVE ME AND MY CREDIT ALONE More
by SueAlex84
Employees Worked With
Can't remember
June 01, 2019
Excellent experience If i could give more stars for this purchase I would! Jenni was the the best! Thank you for everything, I definitely would recommend her as the best s If i could give more stars for this purchase I would! Jenni was the the best! Thank you for everything, I definitely would recommend her as the best sales experience I’ve ever had! More
by Dpitts4
Employees Worked With
Jennifer Morelock
