Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,257 reviews
My experience with here was great. We got a car from Sam this man is very professional. Loved playing with my children. All around a great I would recommend people to him. We got a car from Sam this man is very professional. Loved playing with my children. All around a great I would recommend people to him. More
Good experience Jenny was a great help and got me into a car that I loved and patty got me an excellent financing deal. Would definitely come back. Jenny was a great help and got me into a car that I loved and patty got me an excellent financing deal. Would definitely come back. More
Good experience After visiting a few other dealerships, and a few bumps in the road, Loy Bachrodt and Antoine were very helpful and got me in the car I wanted. After visiting a few other dealerships, and a few bumps in the road, Loy Bachrodt and Antoine were very helpful and got me in the car I wanted. More
I love Lou Bachrodt I am always impressed by Lou Bachrodt and there sales representatives. I have had the best people working to get us in a car. Today was the same as I am always impressed by Lou Bachrodt and there sales representatives. I have had the best people working to get us in a car. Today was the same as before when buying a car. My dealer was Mike. We were walking around looking for a car and Mike came and was very helpful. I am so happy that there is a dealership that goes above and beyond to help. More
Honest guys genuinely just helped me find a car I love. Michael Hall was my salesman and T.J. was the manager that helped me. I went into this dealership after I had already stopped at two other dealership Michael Hall was my salesman and T.J. was the manager that helped me. I went into this dealership after I had already stopped at two other dealerships for different car companies, and in need for replacement of my car which I had just totaled. I had not yet settled on what kind of car I even wanted, just something that still had utility, and was also at least a little fun to drive. I had so many questions, and I am very particular about what I want. They were both very patient and answered all of my questions, and generally were incredibly helpful. Throughout the whole process I never once felt like they were trying to push me to a more expensive vehicle or option, they just had a lot of good advice and helped me narrow down what qualities were most important to me in a car. Of course I hope this car will last me a lifetime, but if I have need for a car in the future, I will be going back to them for assistance. More
Purchased a new vehicle Lionel was great at what he did. Helped me through everything with being a first time buyer. I was able to discuss everything in good detail with him. Lionel was great at what he did. Helped me through everything with being a first time buyer. I was able to discuss everything in good detail with him. The dealership staff was helpful and Lionel explained everything on out test drive. More
Excellent sales team at BMW I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and stra I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and straightforward with my purchase. This is my second BMW purchase from Bachrodt, and I will continue to remain a loyal customer. It is nice to have a local dealership who can be trusted. I would have rated more than 5 stars for this team. Thank you again for making my new car purchase run smoothly! More
This is the fifth new car we purchased from Bachrodts since We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought I needed and came up with a vehicle that I'm very happy with. It's actually more than I expected. I didn't expect to get a car with heated seats and remote start. More
We had a very good experince! Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer di Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer did a wonderful job seeing our concerns were taken care of. More
2019 Tiguan Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales on warranty . Pleasant buying experience More



