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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,257 reviews

July 11, 2019

My experience with here was great. We got a car from Sam this man is very professional. Loved playing with my children. All around a great I would recommend people to him. More

by Lisa38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Sam and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 11, 2019

Good experience Jenny was a great help and got me into a car that I loved and patty got me an excellent financing deal. Would definitely come back. More

by Amber1234
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jul 11, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know when we can assist you again! Regards, The Lou Bachrodt Chevrolet Buick GMC

July 10, 2019

Good experience After visiting a few other dealerships, and a few bumps in the road, Loy Bachrodt and Antoine were very helpful and got me in the car I wanted. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown
Jul 11, 2019 -

Lou Bachrodt Auto Mall responded

We're proud to hear that our team went the extra mile to assist you, Sarah! Thank you so much! The Lou Bachrodt Chevrolet Buick GMC

July 09, 2019

I love Lou Bachrodt I am always impressed by Lou Bachrodt and there sales representatives. I have had the best people working to get us in a car. Today was the same as More

by APES1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Michael Hall, TJ Abell
Jul 10, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the awesome review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! The Lou Bachrodt Chevrolet Buick GMC

July 09, 2019

Honest guys genuinely just helped me find a car I love. Michael Hall was my salesman and T.J. was the manager that helped me. I went into this dealership after I had already stopped at two other dealership More

by Thattravisguy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, TJ Abell
Jul 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership. If there is anything else we can do for you, please feel free to give us a call. Regards, Lou Bachrodt Chevrolet Buick GMC

July 08, 2019

Purchased a new vehicle Lionel was great at what he did. Helped me through everything with being a first time buyer. I was able to discuss everything in good detail with him. More

by Jsalmon246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Fil Sotomayor
Jul 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Lionel was able to provide an efficient and overall positive experience. Regards, Lou Bachrodt Chevrolet Buick GMC

July 08, 2019

Excellent sales team at BMW I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and stra More

by Kelly Vecchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Fil Sotomayor, TJ Abell
Jul 09, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 07, 2019

This is the fifth new car we purchased from Bachrodts since We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought More

by sharita2114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Joseph Thornton, Dan Anderson
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Lou Bachrodt Chevrolet Buick GMC Team

July 06, 2019

We had a very good experince! Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer di More

by Pie54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Fil Sotomayor
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 06, 2019

2019 Tiguan Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales More

by susanrn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Michael Hall, TJ Abell
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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