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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,257 reviews

July 06, 2019

Enjoyable The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purch More

by Kota817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, TJ Abell
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

This review was a pleasure to read! Please come back to see us again for your future automotive needs. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 05, 2019

Great experience great salesman! Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a v More

by jretrodude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

We're proud to hear of your excellent experience with us! Thank you for your business and please let us know if we can help you with anything else. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 05, 2019

Awesome experience - 2019 VW Jetta GLI Autobahn The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ acco More

by JohhnyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, TJ Abell
Jul 08, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for taking the time to leave this awesome feedback, Johnny! We appreciate you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 01, 2019

Fair deal After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front More

by Jp0309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Fil Sotomayor
Jul 02, 2019 -

Lou Bachrodt Auto Mall responded

We're happy to hear that everything went well for you! We'll be sure to share your kind feedback with our team. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 01, 2019

Loved these guys Sam and Rob are top notch Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smoot More

by TOMMYARGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Fil Sotomayor, Robert Augustyn
Jul 01, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback, Tommy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 28, 2019

Leasing New Vehicle Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out th More

by Nancy72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Patty in Finance
Jul 01, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 27, 2019

Great lady Awesomeness was wonderful with all the help giving to me thanks I appreciate all your help thanks a million please ask for her she will help u get wha More

by Bohipaspunkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamalani Willis
Jun 27, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the lovely compliment! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 27, 2019

Amazing Experience Went in to check out a car we had seen online. Rep. Antwoine greeted us outside and took us our for a test drive. He is very helpful and nice. Fil he More

by Lopez5094
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown, Fil Sotomayor
Jun 27, 2019 -

Lou Bachrodt Auto Mall responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Best regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 26, 2019

Awesome experience From the moment I walked into the dealership, I was greeted with respect and understanding with my circumstances. Michael did everything in his power More

by Stenson380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jun 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback. We're glad to hear that Michael went above and beyond to help out with your vehicle needs. Please do not hesitate to come back again if you need anything else in the future! Best regards, The Lou Bachrodt Chevrolet Buick GMC Team

June 25, 2019

Long, but Michael and the rest of the staff was awesome. Because even though it took all day, the determination that was given to me and my family was just phenomenal. The courtesy of these individuals were More

by AHobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Fil Sotomayor
Jun 25, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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