Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,257 reviews
Enjoyable The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purch The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purchase. More
Great experience great salesman! Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a v Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a vehicle from him. Way better atmosphere and professionalism compared to rock river ford and Anderson. Very fair on pricing on vehicles and trade in was an excellent experience and was not offended by trade in offer very fair. As a car buyer for 20 years bachrodts has always been a great experience. More
Awesome experience - 2019 VW Jetta GLI Autobahn The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ acco The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ accomplished it. Upon arriving Mike was there to take care of me and ensure everything was completed in a timely manner. I could not be happier! Extremely friendly and caring dealership. More
Fair deal After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front. Michael Hall was a great salesman. More
Loved these guys Sam and Rob are top notch Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smoot Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smooth More
Leasing New Vehicle Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out th Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out the details of my new lease and I am now proudly driving my new 2019 Buick Encore. Working with Sam is always a pleasant experience and I hope to continue to work with him in the future. More
Great lady Awesomeness was wonderful with all the help giving to me thanks I appreciate all your help thanks a million please ask for her she will help u get wha Awesomeness was wonderful with all the help giving to me thanks I appreciate all your help thanks a million please ask for her she will help u get what you want, I got what I want😍😍😍😍😍😍😍😍????????💯💯💯💯💯💯 More
Amazing Experience Went in to check out a car we had seen online. Rep. Antwoine greeted us outside and took us our for a test drive. He is very helpful and nice. Fil he Went in to check out a car we had seen online. Rep. Antwoine greeted us outside and took us our for a test drive. He is very helpful and nice. Fil helped out with the paper work and made the process smooth. Rate 10/10 would highly recommend. More
Awesome experience From the moment I walked into the dealership, I was greeted with respect and understanding with my circumstances. Michael did everything in his power From the moment I walked into the dealership, I was greeted with respect and understanding with my circumstances. Michael did everything in his power to get me in the car I needed at the time. He went above and beyond, even coming in on his day off to help get financing. More
Long, but Michael and the rest of the staff was awesome. Because even though it took all day, the determination that was given to me and my family was just phenomenal. The courtesy of these individuals were Because even though it took all day, the determination that was given to me and my family was just phenomenal. The courtesy of these individuals were awesome. More



